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General

Telefonica Peru fined PEN 200,000 for complaints breach

Wednesday 24 May 2017 | 11:04 CET | News
Peruvian telecoms services regulator Osiptel has fined Telefonica del Peru fined a total of PEN 206,550 (around USD 62,000) for failing to pass on customer complaints to the corresponding complaints resolution body within 10 days. The watchdog found that the operator committed a serious breach of customer complaint regulations with regard to the user claims, which date back to 2014.

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Categories: General
Companies: Osiptel / Telefonica del Peru
Countries: Peru
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