0
General

Telenor shuts Finnsnes service centre, offers redeployment

Thursday 10 April 2014 | 09:19 CET | News
Telenor Norway said it is shutting down its customer service centre in Finnsnes in Troms county on 01 July, but will offer the 50 employees redeployment. It blamed falling income as a result of lower mobile telephony prices and the drop in the number of customers with fixed line telephones. Telenor said its own experience and international analyses show that customer service centres with over 100 employees provide optimal quality of service and operational efficiency.

Thank you for visiting Telecompaper

Sign up below to get access to the rest of this article and all the telecom news you need.

  • Register free and gain access to even more articles from Telecompaper. Register here
  • Subscribe and get unlimited access to Telecompaper’s full coverage, with a customised choice of news, commentary, research and alerts.

Subscriptions

Already registered?



Categories: General
Companies: Telenor Norway
Countries: Norway
::: add a comment

Add comment

Please login or register to leave a comment.

We welcome comments that add value to the discussion. We attempt to block comments that use offensive language or appear to be spam, and our editors frequently review the comments to ensure they are appropriate. If you see a comment that you believe is inappropriate to the discussion, you can bring it to our attention by using the report abuse links. As the comments are written and submitted by visitors of the Telecompaper website, they in no way represent the opinion of Telecompaper.


Related

Telenor Norway urges govt to support fibre consolidation

Published 25 Jun 2014 12:37 CET | Norway
Telenor says the Norwegian fibre broadband market needs to consolidate considerably, and called on the national government to ...

Telenor Norway drops Komplett range, brings in Mobil & U21

Published 06 May 2014 10:43 CET | Norway
Telenor Norway said it has launched ten new mobile telephony subscriptions, but is dropping its Komplett range, brought in three ...

Telenor Norway gives private broadband users cloud storage

Published 10 Apr 2014 10:14 CET | Norway
Telenor Norway said it is now including its Min Sky cloud storage in its service for all Telenor-branded private broadband ...

Telenor Norway makes 182 voluntary severances

Published 04 Apr 2014 11:48 CET | Norway
Telenor Norway said it has granted voluntary redundancy to 182 people. From 05 March to 26 March, it offered voluntary ...

Telenor Norway plans to cut staff by over 10%

Published 06 Mar 2014 12:11 CET | Norway
Telenor Norway plans to cut its headcount by approximately 440 by offering redundancies to all its 4,000 or so staff, reported ...