0
General

Telia comes top in CXPA customer service survey for Finland

Thursday 24 August 2017 | 11:45 CET | News
Telia Finland said that the Customer Experience Professionals Association (CXPA) has ranked it first in its 2017 'Customer Relationship Management in Finland'. It said Telia develops its services by taking individuals into account, rather than technology. Telia lavishes the most attention and resources to the services that it offers to its customers, said CXPA Finland

Thank you for visiting Telecompaper

We hope you've enjoyed your free articles. Sign up below to get access to the rest of this article and all the telecom news you need.

  • Register free and gain access to even more articles from Telecompaper. Register here
  • Subscribe and get unlimited access to Telecompaper’s full coverage, with a customised choice of news, commentary, research and alerts.

Subscriptions

Already registered?



Free Headlines in your E-mail

Every day we send out a free e-mail with the most important headlines of the last 24 hours.

Subscribe now

Categories: General
Countries: Finland
::: add a comment

Add comment

We welcome comments that add value to the discussion. We attempt to block comments that use offensive language or appear to be spam, and our editors frequently review the comments to ensure they are appropriate. If you see a comment that you believe is inappropriate to the discussion, you can bring it to our attention by using the report abuse links. As the comments are written and submitted by visitors of the Telecompaper website, they in no way represent the opinion of Telecompaper.


Related

Telia provides fibre backbone for open access grid in Rovaniemi

Published 15 Sep 2017 13:51 CET | Finland
Telia said it began construction in late summer of an open access fibre network in the village of Rautiosaari in the borough of ...

Telia Finland renews sponsorship of SaiPo ice hockey team

Published 08 Sep 2017 13:51 CET | Finland
Telia Finland said it has renewed its sponsorship of ice hockey team Saimaan Pallo (SaiPa) from Kisapuisto in Lappeenranta. Telia ...

Cinia wins Finnish helpdesk award from Wakaru

Published 08 Sep 2017 12:48 CET | Finland
Finnish ICT company Cinia said its service desk for corporate and public customers has been selected as the best service desk in ...

Telia Finland supports FIBA EuroBasket in Helsinki with extra lines

Published 07 Sep 2017 12:24 CET | Finland
Telia Finland said it has provided extra connectivity for the European basketball championship, FIBA EuroBasket 2017, at Hartwall ...

Telia Finland moves sales and customer care functions to Vlocity, Salesforce

Published 01 Sep 2017 11:48 CET | Finland
Cloud services company Vlocity said that Telia Finland has picked Vlocity and Salesforce to improve its sales, marketing and ...

Telia Finland supplies FTTH to 600 properties in Imatra

Published 18 Aug 2017 12:06 CET | Finland
Telia Finland said that it will supply fibre connections to nearly 600 properties in the city of Imatra by the end of 2017. It ...

Telia Finland renews its 900 MHz and 1800 MHz licences until end-2019

Published 18 Aug 2017 11:52 CET | Finland
Telia Finland said the government has renewed its licences for the 900 MHz and 1800 MHz bands until the end of 2019. The annual ...

Telia Finland names new head of personnel

Published 10 Aug 2017 14:12 CET | Finland
Telia Finland said it is appointing Heini Linnainmaa as its Human Resource (HR) Manager from 25 September. She currently works at ...

Telia Finland pilots microtrenching in northern Helsinki

Published 08 Aug 2017 11:57 CET | Finland
Telia Finland said its open fibre arm AvoinKuitu has been testing microtrenching to lay fibre in Lansi-Pakila in northern ...

Elisa CEO says average Finnish wages are too high

Published 14 Mar 2017 13:19 CET | Finland
Finnish mobile services firm Elisa's CEO Veli-Matti Mattila said that he thinks average wages in Finland are too high, according ...





Calendar   /   Industry Events

18 Feb Magyar Telekom Q4 2019
18 Feb Hrvatski Telekom Q4 2019
18 Feb Ceva Q4 2019
18 Feb TiVo Q4 2019
18 Feb Vonage Q4 2019
18 Feb Smartone H1 results
19 Feb Dish Network Q4 2019
19 Feb OTE Q4 2019
19 Feb Spark H1 results
19 Feb Technicolor Capital Markets Day
19 Feb Telefonica Deutschland Q4 2019
19 Feb Telefonica Brasil Q4 2019
19 Feb Ribbon Communications Q4 2019
19 Feb Gilat Satellite Networks Q4 2019
19 Feb Analog Devices fiscal Q1
19 Feb Deutsche Telekom Q4 2019
19 Feb CyrusOne Q4 2019
19 Feb Future Generation Optical Transport Networks Summit 2020
20 Feb Axiata Q4 2019
20 Feb Starhub Q4 2019
20 Feb Windstream Q4
20 Feb Bouygues Q4 2019
20 Feb Interdigital Q4 2019
20 Feb EchoStar Q4
20 Feb Consolidated Communications Q4 2019
20 Feb Commscope Q4 2019
20 Feb SBA Communications Q4 2019
20 Feb Intelsat Q4 2019
20 Feb Liberty Latin America Q4 2019
20 Feb OTE EGM
::: More Calendar Items