Telia launches Touchpoint in Sweden

Tuesday 25 March 2014 | 12:43 CET | News
Telia Sweden it has launched its cloud-based service Telia Touchpoint on the Swedish market. It had a limited launch to smaller companies in 2013 but it is now bringing it to a wider market. It is aimed at businesses with over 50 employees and who need mobility in their working model. Touchpoint aims to be easy to use and to improve customer service. For instance, businesses might need to change the opening times stated on their welcome message quickly, or add campaign information. In the course of spring, bring in integration with Microsoft Lync and contact centre functionality. Employees

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Categories: Internet / Mobile & Wireless
Countries: Sweden
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