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Wireless

Telia Norway wins call centre award in mobile category

Monday 29 April 2019 | 12:14 CET | News
Telia Norway said it came top in the mobile category at this year's Call Centre awards by training provider Confex and mystery shopping and customer service analyst SeeYou. The awards followed testing of 143 customer service centres. Assessment covers initial call receiption, operatives' ability to resolve queries, and call conclusion and overall impression.

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Categories: Mobile & Wireless
Companies: Telia Norway
Countries: Norway
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