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Telia supplies ACE customer service system to Norwegian rail ticket company Entur

Tuesday 19 June 2018 | 12:00 CET | News
Telia Norway said it is providing its customer contact platform Telia ACE (A Conversational Engagement) to Entur, the Norwegian railway network's ticket issuing, sales and service provider. Entur runs two customer service centres and processes more than 500,000 enquiries every year. Telia's corporate service arm, Telia Bedrift, has signed a three-year contract to supply ACE to Entur, with on optional extension for six years.

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Categories: Fixed
Companies: Telia Norway
Countries: Norway
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