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Telia wins SEK 200 mln, 5-yr contract from Folksam

Wednesday 16 December 2015 | 12:22 CET | News
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Telia announced a major new contract with insurer Folksam to upgrade and maintain its ICT infrastructure. The contract worth SEK 200 million over five years includes services for contact centres and fixed, mobile and enterprise networks. Folksam will use Telia's cloud-based call centre platform CallGuide to help employees manage multiple contact channels over a single platform, including phone, chat, email and web. The company will also move its PBX into the cloud, and this will be maintained by Telia's subsidiary Cygate. Folksam will also continue with Telia's cloud-based enterprise network

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Categories: Fixed
Companies: Cygate
Countries: Sweden
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