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Wireless

Tesco Mobile outsources customer services to Capita

Wednesday 29 June 2016 | 10:54 CET | News
Capita has been selected by UK MVNO Tesco Mobile to provide customer management services. The contract is worth around GBP 140 million for an initial 5-year period, and will take effect from start-August. Around 550 permanent employees will transfer to Capita under TUPE regulations and a further 240 temporary staff will continue to work on the Tesco Mobile account under Capita's management. Tesco Mobile has more than 4.6 million customers in the UK.

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Categories: Mobile & Wireless
Companies: Tesco Mobile
Countries: United Kingdom
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