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Thuiswinkel.org offers mediation service for online platforms

Monday 13 July 2020 | 13:48 CET | News
Dutch e-commerce industry group Thuiswinkel.org has launched a new mediation service for online platforms. This is a new requirement under the EU's Platform-to-business directive which took effect this month. Online platforms must offer both an internal complaints handling system and at least two external arbitration options to help resolve business disputes.

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Categories: Internet
Companies: Thuiswinkel.org
Countries: Netherlands
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