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Wireless

TIM fined EUR 300,000 for 'unfair' contract cancellation terms

Tuesday 22 August 2017 | 08:29 CET | News
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Italian competition regulator AGCM has fined TIM (Telecom Italia) a total of EUR 300,000 for unfair business practices related to the reduction of the billing cycle of its mobile-line offers from 30 to 28 days. In a statement, the watchdog said TIM's decision to unilaterally reduce the renewal period of offers tied to smartphone and tablet device sales breached the existing rules in that customers who had exercised their right to withdraw were incorrectly charged a single payment for the remaining installments. The fine relates above all to the operator's 'TIM Special' range of offers, in

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Categories: Mobile & Wireless
Companies: Telecom Italia / TIM
Countries: Italy
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