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Wireless

TIM handed EUR 440,000 fine for 'winback' campaign against Iliad

Tuesday 3 November 2020 | 09:37 CET | News
Italian communications regulator Agcom has fined Telecom Italia (TIM) a total of EUR 440,000 for a "winback" campaign to persuade former customers who had switched to Iliad to return to the operator. In a statement, the watchdog ruled that TIM made improper use of MNP (mobile number portability) databases to contact former clients who had migrated their number to Iliad following a complaint lodged by the latter in March.

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Categories: Mobile & Wireless
Companies: Agcom / Iliad Italia / Kena Mobile / Telecom Italia / TIM
Countries: Italy
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