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TIM handed EUR 58,000 fine for universal service breach

Friday 18 December 2020 | 09:36 CET | News
Italian communications regulator Agcom has fined former incumbent Telecom Italia (TIM) a total of EUR 58,000 for failing to comply with a quality target linked to its universal service obligations. Specifically, TIM did not meet the requirement relating to "average response time for incoming calls", exceeding the objective of 70 seconds by 10 seconds.

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Categories: Fixed
Companies: Agcom / Telecom Italia / TIM
Countries: Italy
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