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TIM loses appeal over aggressive telemarketing tactics

Monday 15 May 2017 | 10:00 CET | News
A Milan court has upheld a complaint lodged by Italy's data protection authority, Garante Privacy, against the aggressive telemarketing tactics employed by Telecom Italia (TIM) to win back former customers, reports La Repubblica. The judge said TIM's calls to some two million former customers who hadn't consented to calls after cancelling their contracts were illegal under the Italian consumer code. The operator was even barred from contacting those customers to request consent for future sales calls, said the report.

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Categories: General
Companies: Telecom Italia / TIM / Vodafone
Countries: Italy
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