0
Wireless

TIM, WindTre, Vodafone fined EUR 2.2 mln for failing to block premium mobile services

Tuesday 3 August 2021 | 13:52 CET | News
Italian communications regulator Agcom has fined operators TIM, WindTre and Vodafone Italia a total of EUR 2.2 million over their failure to prevent the activation of certain premium services without the consent of users. The three companies did not investigate the problem adequately or put in place effective measures to manage complaints and reimbursement of customers, Agcom said in three separate rulings.

Thank you for visiting Telecompaper

Sign up below to get access to the rest of this article and all the telecom news you need.

  • Register free and gain access to even more articles from Telecompaper. Register here
  • Subscribe and get unlimited access to Telecompaper’s full coverage, with a customised choice of news, commentary, research and alerts.

Subscriptions

Already registered?



Categories: Mobile & Wireless
Companies: TIM / Vodafone Italia / Wind Tre
Countries: Italy
::: add a comment

Add comment

Please login or register to leave a comment.

We welcome comments that add value to the discussion. We attempt to block comments that use offensive language or appear to be spam, and our editors frequently review the comments to ensure they are appropriate. If you see a comment that you believe is inappropriate to the discussion, you can bring it to our attention by using the report abuse links. As the comments are written and submitted by visitors of the Telecompaper website, they in no way represent the opinion of Telecompaper.


Related

Italian court annuls EUR 6 mln Vodafone Italia bulk SMS fine

Published 16 Sep 2021 10:46 CET | Italy
The Regional Administrative Court of Lazio in Rome has annulled a EUR 5.7 million fine imposed by antitrust and competition ...

Vodafone Italia reveals Netflix plan pricing

Published 02 Sep 2021 09:23 CET | Italy
Vodafone Italia has announced the details of its first convergent plan with bundled Netflix access, which it has been advertising ...

Vodafone Italia makes 2.5Gbps fibre offer permanent

Published 17 Aug 2021 14:07 CET | Italy
Vodafone Italia has removed the expiry date for its 'Internet Unlimited' online broadband promotion and is now offering the plan ...

WindTre fined over EUR 1.3 mln for 'free router' and transparency breaches

Published 17 May 2021 09:20 CET | Italy
Italian communications regulator Agcom has fined the operator WindTre a total of EUR 1.38 million for failing to provide accurate ...

Agcom agrees to give operators 120 days to block premium value-added services

Published 14 Apr 2021 10:13 CET | Italy
Italian communications regulator Agcom has extended the deadline requiring operators to automatically block premium value-added ...

WindTre and Vodafone Italia fined over EUR 1.2 mln for invalid charges

Published 26 Feb 2021 09:17 CET | Italy
Italian communications regulator Agcom has fined WindTre and Vodafone Italia a total of EUR 1.2 million for applying extra ...

Italy automatically blocks premium mobile subscription services

Published 08 Feb 2021 10:04 CET | Italy
Italian communications regulator Agcom has approved a series of measures to ensure premium subscription services are blocked on ...

Vodafone Italia handed EUR 773,000 fine for 'hidden costs'

Published 20 Jan 2021 16:06 CET | Italy
Italian communications regulator Agcom has fined Vodafone Italia a total of EUR 773,000 for what it described as hidden costs ...

TIM fined EUR 928,000 for altering conditions of basic plan

Published 20 Jan 2021 09:53 CET | Italy
Italian communications regulator Agcom has fined former incumbent Telecom Italia (TIM) a total of EUR 928,000 for changing the ...

WindTre fined another EUR 290,000 for transparency breaches

Published 23 Dec 2020 09:02 CET | Italy
Italy's communications regulator Agcom has fined WindTre another EUR 290,000 for a series of breaches relating to the lack of ...

TIM handed EUR 58,000 fine for universal service breach

Published 18 Dec 2020 09:36 CET | Italy
Italian communications regulator Agcom has fined former incumbent Telecom Italia (TIM) a total of EUR 58,000 for failing to ...

TIM and WindTre fined over EUR 1 mln for 'All Inclusive' contract breaches

Published 03 Dec 2020 09:57 CET | Italy
Italian communications regulator Agcom has fined the operators Telecom Italia (TIM) and WindTre a total of over EUR 1 million for ...