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Wireless

Tuenti offers 30GB compensation for network outage

Wednesday 15 July 2020 | 08:56 CET | News
Telefonica's youth-oriented Tuenti brand has pledged to offer customers a 30GB data bundle in compensation for a major mobile network outage that occurred on 09 July. Customers reported that they were unable to connect to the internet throughout the day, with the operator subsequently confirming the technical problem and committing to compensate them for the inconvenience. Tuenti has now responded by writing to customers to inform them that the internal network connection issue has been fully resolved and that they can activate a free 30GB data bundle from the Tuenti app starting on 18 July.

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Categories: Mobile & Wireless
Companies: Movistar / Telefonica / Tuenti
Countries: Spain
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