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Wireless

U Mobile enters 5-year contract with Whale Cloud to digitally transform BSS

Wednesday 25 September 2019 | 11:06 CET | News
Malaysia's U Mobile entered into a five-year contract with Whale Cloud, a data intelligence technology company that is part of Alibaba Group and important partner of Alibaba Cloud's software service ecosystem. The appointment will see Whale Cloud migrate U Mobile's Digital Customer Relationship Management (CRM) and Billing & Charging systems onto a converged platform. Upon completion, the digital transformation exercise will ensure U Mobile is able to transform into a truly digital telco. The project is expected to begin in the fourth quarter.

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Categories: Mobile & Wireless
Companies: Alibaba / U Mobile
Countries: Malaysia
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