UFC-Que Choisir highlights dubious mobile contract marketing

Wednesday 28 September 2011 | 13:31 CET | News
French consumer rights group UFC-Que Choisir has released the results of its survey of mobile users on abusive sales of 24-month contracts by mobile operators. The group has called for contracts to be limited to 12 months under proposed changes to the consumer rights law under discussion in the Assembly on 28 September. UFC-Que Choisir asked consumers to share their experiences of operators trying to tempt them into renewing their contracts. Within ten days, ti received 450 statements highlighting dubious marketing techniques by operators, France Mobiles reports. With numerous calls and SMS,

Thank you for visiting Telecompaper

Sign up below to get access to the rest of this article and all the telecom news you need.

  • Register free and gain access to even more articles from Telecompaper. Register here
  • Subscribe and get unlimited access to Telecompaper’s full coverage, with a customised choice of news, commentary, research and alerts.


Already registered?

Categories: Mobile & Wireless
Companies: Bouygues Telecom / Orange Business France / SFR / Virgin Mobile
Countries: France
::: add a comment

Add comment

Please login or register to leave a comment.

We welcome comments that add value to the discussion. We attempt to block comments that use offensive language or appear to be spam, and our editors frequently review the comments to ensure they are appropriate. If you see a comment that you believe is inappropriate to the discussion, you can bring it to our attention by using the report abuse links. As the comments are written and submitted by visitors of the Telecompaper website, they in no way represent the opinion of Telecompaper.


French consumer group CLVC sues ten mobile operators

Published 07 Jan 2013 22:45 CET | France
French consumer association CLVC has filed a lawsuit against ten mobile operators for placing abusive clauses in their contracts. ...

UFC attacks mobile operators over 'unlimited' contracts

Published 08 Feb 2012 11:00 CET | France
French consumer association UFC-Que Chosir has challenged the country's mobile operators to re-examine and republish their ...