UFC-Que Choisir wants mobile contracts limited to 12 mos

Monday 16 May 2011 | 10:07 CET | News
French consumer association UFC-Que Choisir has called on telecommunications Arcep to enforce a maximum of 12 months on all mobile phone contracts. The group points to the regulator's preliminary first quarter figures on the mobile sector, which saw customers whose package included TV service take advantage of a VAT-related moratorium on contract tie-in periods to switch providers. France's Loi Chatel of 2008 set obligations on mobile operators to allow customers to pull out of two-year contracts after the twelfth month and pay only 25 percent of the remaining months as a penalty. Last

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Categories: Mobile & Wireless
Companies: Arcep
Countries: France
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