0
Broadband

UK broadband customers struggling to contact providers during lockdown - Which?

Tuesday 26 May 2020 | 15:22 CET | News
A new survey of 4,000 people by consumer group Which? shows that over half of UK broadband customers have struggled to contact their providers during lockdown.

Thank you for visiting Telecompaper

Sign up below to get access to the rest of this article and all the telecom news you need.

  • Register free and gain access to even more articles from Telecompaper. Register here
  • Subscribe and get unlimited access to Telecompaper’s full coverage, with a customised choice of news, commentary, research and alerts.

Subscriptions

Already registered?



Categories: Internet
Countries: United Kingdom
::: add a comment

Add comment

Please login or register to leave a comment.

We welcome comments that add value to the discussion. We attempt to block comments that use offensive language or appear to be spam, and our editors frequently review the comments to ensure they are appropriate. If you see a comment that you believe is inappropriate to the discussion, you can bring it to our attention by using the report abuse links. As the comments are written and submitted by visitors of the Telecompaper website, they in no way represent the opinion of Telecompaper.


Related

UK mobile operators still overcharging out-of-contract bundle customers

Published 28 Aug 2020 11:05 CET | United Kingdom
The latest research from UK consumer group Which? shows that mobile operators are still overcharging out-of-contract bundled ...

Smart appliances may not be worth extra cost in the long-term - Which?

Published 08 Jun 2020 11:25 CET | United Kingdom
New research by UK consumer group Which? shows that expensive smart appliances could be rendered obsolete after as little as two ...

UK suffers increase in broadband network outages during lockdown

Published 01 Jun 2020 11:32 CET | United Kingdom
UK broadband customers have been plagued by poor internet connections during the lockdown, with a 62 percent increase in outages ...

Ofcom should focus broadcasting standards work on hateful, discriminatory content - study

Published 06 Apr 2020 15:25 CET | United Kingdom
Ofcom's work to uphold broadcasting standards should give priority to TV/radio programmes that are unsuitable for children, or ...

Amazon, eBay failing to protect consumers from price gouging - Which?

Published 25 Mar 2020 12:06 CET | United Kingdom
An investigation by UK consumer group Which? shows that Amazon and eBay are failing to crack down on sellers looking to profiteer ...

UK Chancellor confirms rural gigabit broadband, mobile funding

Published 12 Mar 2020 10:56 CET | United Kingdom
UK Chancellor Rishi Sunak has used his 2020 Budget Speech to confirm funding of GBP 5 billion to get gigabit-capable broadband ...

UK consumers advised to secure internet connected cameras

Published 04 Mar 2020 11:12 CET | United Kingdom
The UK National Cyber Security Centre (NCSC) is advising consumers to secure internet connected cameras, such as smart cameras ...