0
Broadband

UK broadband users face loyalty penalties up to GBP 220 a year - Which?

Friday 7 December 2018 | 11:19 CET | News
New analysis from UK consumer group Which? shows that loyal broadband customers are being hit with loyalty penalties of up to GBP 220 a year on average.

Thank you for visiting Telecompaper

Sign up below to get access to the rest of this article and all the telecom news you need.

  • Register free and gain access to even more articles from Telecompaper. Register here
  • Subscribe and get unlimited access to Telecompaper’s full coverage, with a customised choice of news, commentary, research and alerts.

Subscriptions

Already registered?



Free Headlines in your E-mail

Every day we send out a free e-mail with the most important headlines of the last 24 hours.

Subscribe now

Categories: Internet
Companies: BT / Virgin Media
Countries: United Kingdom
::: add a comment

Add comment

Please login or register to leave a comment.

We welcome comments that add value to the discussion. We attempt to block comments that use offensive language or appear to be spam, and our editors frequently review the comments to ensure they are appropriate. If you see a comment that you believe is inappropriate to the discussion, you can bring it to our attention by using the report abuse links. As the comments are written and submitted by visitors of the Telecompaper website, they in no way represent the opinion of Telecompaper.


Related

UK govt to consult on giving CMA new powers to protect consumers

Published 18 Jun 2019 12:32 CET | United Kingdom
The UK Government has confirmed plans to consult on giving the Competition and Markets Authority (CMA) tough new powers to fine ...

Which? study shows Scotland has UK's worst broadband connections

Published 22 Jan 2019 11:24 CET | United Kingdom
New research from UK consumer group Which? shows that Scotland has the worst broadband connections in the UK, with Orkney, ...

Long-term broadband, TV bundle customers face loyalty penalties - Which?

Published 13 Jan 2019 21:45 CET | United Kingdom
New research from UK consumer group Which? shows that customers signing up to combined broadband/TV packages are being hit with ...

CMA investigation finds consumers face loyalty penalty of GBP 4 bln a year

Published 19 Dec 2018 09:57 CET | United Kingdom
The UK Competition and Markets Authority (CMA) has announced a package of reforms to tackle loyalty penalty charges for ...

Virgin Media rolls out ultrafast broadband in Littleborough

Published 17 Dec 2018 10:51 CET | United Kingdom
Virgin Media has completed the roll-out of its ultrafast broadband network in the town on Littleborough in Greater Manchester. ...

Ofcom launches 'boost your broadband' campaign

Published 14 Dec 2018 08:34 CET | United Kingdom
UK regulator Ofcom is starting a campaign to help consumers get faster, more affordable broadband. Ofcom wants ISPs to propose ...

New Which? research shows higher cost of broadband loyalty

Published 12 Nov 2018 10:55 CET | United Kingdom
New research from UK consumer group Which? shows that loyal broadband customers are potentially paying hundreds of pounds more ...

TalkTalk announces new Fairer Broadband Charter

Published 06 Nov 2018 10:03 CET | United Kingdom
UK ISP TalkTalk has announced the launch of a Fairer Broadband Charter to challenge unfair practices in the broadband industry. ...

Citizens Advice files super-complaint with CMA over customer loyalty 'penalties'

Published 01 Oct 2018 11:45 CET | United Kingdom
The UK Competition and Markets Authority (CMA) is investigating a super-complaint, filed by Citizens Advice, about long-term ...

UK mobile operators focusing on enhancing offers to increase customer loyalty and ARPU

Published 31 Aug 2018 12:50 CET | United Kingdom
In May 2018, BT launched its new strategy for delivering converged products, bringing together broadband, mobile and Wi-Fi. As ...

Citizens Advice warns of 'loyalty penalty' in ISP deals

Published 11 Apr 2017 14:11 CET | United Kingdom
UK charity Citizens Advice has warned consumers to watch out for price rises when their broadband contracts expire. A report from ...





Calendar   /   Industry Events

25 Jul Fiber Connect
26 Jul Orange Belgium Q2 2021
26 Jul Logitech fiscal Q1
26 Jul Calix Q2
26 Jul F5 fiscal Q3
27 Jul Alphabet Q2
27 Jul AudioCodes Q2 2021
27 Jul SK Hynix Q2
27 Jul A10 Networks Q2
27 Jul Corning Q2
27 Jul MediaTek Q2 2021
27 Jul NortonLifeLock fiscal Q1
27 Jul Microsoft fiscal Q4
27 Jul TIM Brasil Q2 2021
27 Jul KPN Q2 2021
27 Jul Juniper Networks Q2 2021
27 Jul Telefonica Brasil Q2 2021
27 Jul TIM Q2 2021
28 Jul Spotify Q2 2021
28 Jul Cirrus Logic Q1
28 Jul Telefonica Deutschland Q2 2021
28 Jul Ribbon Communications Q2 2021
28 Jul Facebook Q2
28 Jul Equinix Q2
28 Jul Extreme Networks fiscal Q4
28 Jul Altice USA Q2
28 Jul Qualcomm fiscal Q3
28 Jul Ooredoo Q2 2021
29 Jul Casa Systems Q2
29 Jul Citrix Systems Q2
::: More Calendar Items