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Wireless

US mobile consumers most satisfied with AT&T, Verizon, Xfinity Mobile

Wednesday 19 May 2021 | 11:15 CET | News
US customer satisfaction with mobile services was unchanged this year at 74 (out of 100) from the year before, even with the high demands placed on the sector during the virus pandemic. According to the latest ACSI survey, MNOs kept their customer satisfaction score at 73. The score for MVNOs however fell 2.7 percent to 73. Satisfaction for value MVNOs also slipped, off 2.6 percent. After a slight jump last year, customer satisfaction with mobile phones inched back by 1.3 percent to 79.

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Categories: Mobile & Wireless
Companies: Apple / Assurance Wireless / AT&T / Boost Mobile / Consumer Cellular / Cricket Wireless / Family Mobile / Google / Lenovo / Safelink / Samsung / Simple Mobile / Spectrum Mobile / Sprint / Straight Talk / T-Mobile US / US Cellular / Verizon / Verizon Wireless / Walmart Family Mobile / Xfinity Mobile
Countries: United States
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