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Broadband

US Social Security Administration updates telephony system with Verizon, Avaya

Tuesday 20 October 2020 | 10:35 CET | News
The US Social Security Administration (SSA) chose Verizon to provide unified communication and contact centre services to more than 62,000 SSA employees at 1,300 locations through its Next Generation Telephony Project (NGTP). This project focuses on converging three existing systems to provide an enterprise-wide platform upgrade for the SSA. Verizon chose Avaya as its delivery partner for the core infrastructure for SSA's UC and contact centre requirements. Avaya's Avaya OneCloud portfolio of communications and collaboration products were selected by the SSA. 

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Categories: Fixed
Companies: Avaya / Verizon
Countries: United States
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