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Virgin Mobile France adds RightTouch customer service chat

Sunday 24 July 2011 | 08:20 CET | News
MVNO Virgin Mobile France is using US conversion marketing solutions company TouchCommerce's RightTouch software to communicate with customers via "Clic & Chat" at virginmobile.fr. The operator's sales director, Olivier Blanchard, said the new service was much more than an online sales channel. It provides real added value for future customers who benefit from dedicated support to enable them to make the right choices as they join Virgin Mobile. RightTouch's vice president, Europe, Kamal Kirapalani emphasised the fact that his company would be paid exclusively on a performance basis. He also

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Categories: General / Internet
Companies: TouchCommerce / Virgin Mobile France
Countries: France
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