0
Wireless

Vodafone, 3 Italia told to reimburse users over voice mail

Monday 5 December 2016 | 09:24 CET | News
Italy's communications regulator Agcom has ordered the operators Vodafone Italia and 3 Italia to reimburse users who have been charged for involuntarily accessing voice mail services. The operators have been given 30 days to inform the regulator of the measures taken to prevent users from connecting to answering machine services in an involuntary manner, such as by accidentally tapping the corresponding button on their smartphones, and to repay users affected by the charges. Agcom said 3 Italia was charging customers EUR 0.20 each time they accessed their voice mail, while Vodafone charged up

Thank you for visiting Telecompaper

Sign up below to get access to the rest of this article and all the telecom news you need.

  • Register free and gain access to even more articles from Telecompaper. Register here
  • Subscribe and get unlimited access to Telecompaper’s full coverage, with a customised choice of news, commentary, research and alerts.

Subscriptions

Already registered?



Free Headlines in your E-mail

Every day we send out a free e-mail with the most important headlines of the last 24 hours.

Subscribe now

Categories: Mobile & Wireless
Companies: 3 Italia / Agcom / Vodafone Italia
Countries: Italy
::: add a comment

Add comment

We welcome comments that add value to the discussion. We attempt to block comments that use offensive language or appear to be spam, and our editors frequently review the comments to ensure they are appropriate. If you see a comment that you believe is inappropriate to the discussion, you can bring it to our attention by using the report abuse links. As the comments are written and submitted by visitors of the Telecompaper website, they in no way represent the opinion of Telecompaper.


Related

Agcom once again blocks Telecom Italia's price hike

Published 07 Dec 2016 09:32 CET | Italy
Italy's communications regulator Agcom has once again rejected Telecom Italia's revised plan to increase the price of basic ...

Italy's Wind warned about SMS campaigns

Published 02 Dec 2016 09:35 CET | Italy
Italy's data protection authority, Garante Privacy, has warned Wind about mass SMS campaigns designed to persuade users to give ...

EC rejects AgCom's PosteMobile termination rate proposal

Published 29 Nov 2016 11:48 CET | Italy
The European Commission has rejected a proposal by Italy's communications regulator AgCom to set a mobile termination rate based ...

TIM, Fastweb told to remove 'misleading' fibre ads

Published 29 Nov 2016 10:32 CET | Italy
Italy's self-regulatory advertising watchdog IAP has ordered the operators TIM (Telecom Italia) and Fastweb to remove advertising ...

Italian regulator launches mobile speed testing tool

Published 31 Oct 2016 09:32 CET | Italy
Italy's telecommunications regulator AgCom has announced the launch of a newly improved mobile internet speed testing tool. The ...

TIM appeals against 'discriminatory' Italy broadband tender

Published 08 Sep 2016 09:23 CET | Italy
Telecom Italia (TIM) has lodged an appeal against the conditions of the tenders to build a national high-speed broadband network ...

Italy's Agcom adds 3 Italia to roaming probe

Published 15 Aug 2016 09:45 CET | Italy
Italian communications regulator Agcom has announced that it will be investigating 3 Italia's failure to comply with the new EC ...

EC opens in-depth probe into PosteMobile termination rates

Published 29 Jul 2016 11:03 CET | Italy
The European Commission said it has opened an in-depth investigation into Italian regulator Agcom's decision to allow MVNO ...





Calendar   /   Industry Events

24 Nov Analog Devices fiscal Q4
24 Nov VMware fiscal Q3
24 Nov Dell Technologies fiscal Q3
24 Nov Xiaomi Q3 2020
24 Nov KPN Strategy Update 2020
24 Nov SD-WAN & SASE Summit
25 Nov Partner Communications Q3 2020
26 Nov Telekom Malaysia Q3 2020
26 Nov Axiata Q3 2020
26 Nov Megafon Q3 2020
30 Nov Zoom Video Communications Q3 2020
30 Nov NexTV Series MENA
01 Dec Hewlett Packard Enterprise fiscal Q4
01 Dec NGON & DCI World
::: More Calendar Items