0
Wireless

Vodafone Germany admits data billing error

Wednesday 19 August 2015 | 15:16 CET | News
Vodafone Germany falsely charged 47,000 customers for mobile internet over three months due to an error in its accounting system, Areamobile.de reports. On the Vodafone tariff Callya Smartphone Special, EUR 0.09 was deducted from the prepaid account after the tariff allowance was used up and there was not enough credit to renew it. A Vodafone spokesperson was cited saying that the reason for the charges was an erroneous setting on the LTE network that has been rectified in the meantime. All affected customers are due to get the amount credited to their accounts,according to Vodafone.

Thank you for visiting Telecompaper

Sign up below to get access to the rest of this article and all the telecom news you need.

  • Register free and gain access to even more articles from Telecompaper. Register here
  • Subscribe and get unlimited access to Telecompaper’s full coverage, with a customised choice of news, commentary, research and alerts.

Subscriptions

Already registered?



Free Headlines in your E-mail

Every day we send out a free e-mail with the most important headlines of the last 24 hours.

Subscribe now

Categories: Mobile & Wireless
Companies: Vodafone Germany
Countries: Germany
::: add a comment
This article is part of dossier

LTE


Add comment

We welcome comments that add value to the discussion. We attempt to block comments that use offensive language or appear to be spam, and our editors frequently review the comments to ensure they are appropriate. If you see a comment that you believe is inappropriate to the discussion, you can bring it to our attention by using the report abuse links. As the comments are written and submitted by visitors of the Telecompaper website, they in no way represent the opinion of Telecompaper.


Related

Vodafone offers monthly 100 MB to CallYa customers

Published 01 Apr 2016 11:24 CET | Germany
Vodafone is offering an additional 100 MB to its CallYa prepaid customers. In order to get the promotional extra data, ...

Vodafone launches promotional LTE prepaid tariff

Published 13 Jan 2016 16:36 CET | Germany
Vodafone Germany is offering the promotional tariff CallYa Smartphone Special to its prepaid customers, tariftipp.de reports. For ...

Vodafone Germany gives away 500 MB of data to prepaid users

Published 24 Dec 2015 12:23 CET | Germany
Vodafone Germany is giving away 900,000 GB of mobile data to 2 million prepaid customers. Up to 500 MB is being offered to CallYa ...

Vodafone Germany withdraws Kabel Deutschland brand

Published 02 Sep 2015 17:37 CET | Germany
Vodafone Germany confirmed that the Kabel Deutschland is now being withdrawn in favour of a single group-wide logo. The single ...