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General

Vodafone Italia fined EUR 580,000 for 2018 contract changes

Wednesday 3 July 2019 | 10:36 CET | News
Italian communications regulator Agcom has fined Vodafone Italia a total of EUR 580,000 for lack of transparency regarding contract changes affecting fixed and mobile plans implemented in September, October and November 2018. In a statement the regulator said it had received several user complaints about the information provided by the operator regarding the payment of remaining instalments for contracts cancelled following price changes, among other breaches of the rights of withdrawal.

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Categories: General
Companies: Agcom / Vodafone Italia
Countries: Italy
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