0
General

Vodafone Italia fined EUR 580,000 for 2018 contract changes

Wednesday 3 July 2019 | 10:36 CET | News
Italian communications regulator Agcom has fined Vodafone Italia a total of EUR 580,000 for lack of transparency regarding contract changes affecting fixed and mobile plans implemented in September, October and November 2018. In a statement the regulator said it had received several user complaints about the information provided by the operator regarding the payment of remaining instalments for contracts cancelled following price changes, among other breaches of the rights of withdrawal.

Thank you for visiting Telecompaper

We hope you've enjoyed your free articles. Sign up below to get access to the rest of this article and all the telecom news you need.

  • Register free and gain access to even more articles from Telecompaper. Register here
  • Subscribe and get unlimited access to Telecompaper’s full coverage, with a customised choice of news, commentary, research and alerts.

Subscriptions

Already registered?



Free Headlines in your E-mail

Every day we send out a free e-mail with the most important headlines of the last 24 hours.

Subscribe now

Categories: General
Companies: Agcom / Vodafone Italia
Countries: Italy
::: add a comment

Add comment

We welcome comments that add value to the discussion. We attempt to block comments that use offensive language or appear to be spam, and our editors frequently review the comments to ensure they are appropriate. If you see a comment that you believe is inappropriate to the discussion, you can bring it to our attention by using the report abuse links. As the comments are written and submitted by visitors of the Telecompaper website, they in no way represent the opinion of Telecompaper.


Related

Wind Tre receives EUR 232,000 fine after customers complain of lack of transparency

Published 14 Aug 2019 11:17 CET | Italy
Italian telecom regulator Agcom has imposed a fine of EUR 232,000 to Wind Tre for failing to provide customers signing up to ...

Vodafone Italia to increase fixed prices from September

Published 15 Jul 2019 09:49 CET | Italy
Vodafone Italia announced that it will increase the price of some of its fixed-line offers from 9 September by EUR 2.99 per ...

TIM, Wind Tre and Fastweb fined for right of withdrawal breaches

Published 26 Jun 2019 10:41 CET | Italy
Italian communications regulator Agcom has fined Telecom Italia (TIM), Wind Tre and Fastweb a total of EUR 2.76 million for ...

Agcom halves 28-day billing fines to EUR 580,000 for TIM, Vodafone, Wind Tre and Fastweb

Published 24 Jun 2019 09:35 CET | Italy
Italian communications regulator Agcom has halved the fines imposed on Telecom Italia (TIM), Vodafone Italia, Wind Tre and ...

Italian court delays decision on 28-day billing until 04 July

Published 22 May 2019 09:15 CET | Italy
Italy's top administrative court, the Council of State, has delayed a decision on the issue of reimbursement claims for 28-day ...





Calendar   /   Industry Events

28 Oct World Radiocommunication Conference
12 Nov Wi-Fi NOW International
13 Nov Cable Congress
13 Nov TIP Summit
14 Nov Ice Group Q3 2019
14 Nov Bharti Airtel fiscal Q2
14 Nov Westell fiscal Q2
14 Nov Cisco fiscal Q1
14 Nov Bouygues Telecom Q3 2019
14 Nov Nvidia Q3
14 Nov Weibo Q3 2019
14 Nov TDC Q3 2019
14 Nov Vodafone Idea fiscal Q2
14 Nov Telechoice Q3 2019
18 Nov Bezeq Q3 2019
18 Nov Fortinet investors day
18 Nov CRU World Optical Fiber & Cable Conference
19 Nov Gilat Satellite Networks Q3 2019
19 Nov MTS Q3 2019
19 Nov Qualcomm analyst day
19 Nov Connected Germany
19 Nov Connections Europe
20 Nov Inmarsat Q3 2019
20 Nov Avaya fiscal Q4
20 Nov Poly investors day
20 Nov Netgear analysts meeting
20 Nov Line developer day
20 Nov Sigfox Connect 2019
20 Nov NexTV Series Central Europe
21 Nov A3 results for Q3
::: More Calendar Items