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General

Vodafone Italia fined EUR 87,000 for lack of contract information

Thursday 28 March 2019 | 09:01 CET | News
Italian communications regulator Agcom has fined Vodafone Italia a total of EUR 87,000 for lack of transparency during the contracting process following a series of complaints from fixed and mobile users. In a statement the regulator accused the operator of lack of transparency regarding contractual information during the activation phase, citing several cases of lack of communication about activation costs and false information provided by call centre partners in the period running from November 2017 to April 2018.

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Categories: General
Companies: Vodafone Italia
Countries: Italy
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