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Vodafone Italia scoops Le Fonti customer relationship award

Monday 27 June 2016 | 09:26 CET | News
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Vodafone Italia has been named company of the year for customer relations at the 2016 Le Fonti Awards. The award, given by the publisher Le Fonti, recognised the success of Vodafone's "We Care" campaign to enhance customer trust and loyalty via a series of guarantees covering a number of services. The campaign saw the introduction of a number of initiatives, such as giving customers who are unsatisfied with the operator's 4G service one day of free internet access every 30 days and launching a double-click consent procedure whereby customers are given a second chance to confirm the

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Categories: Mobile & Wireless
Companies: Vodafone Italia
Countries: Italy
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