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Vodafone Italia wins large contact centre of the year award

Thursday 24 November 2016 | 14:28 CET | News
Vodafone Italia has been awarded the Gold Medal for 'Large Contact Centre of the Year' at the European Contact Centre and Customer Service Awards 2016, held at London's Park Lane Hilton on 21 November. The company's Head of Enterprise Customer Operations Vittorio Allegranza and Head of Global Retail & Customer Services Gaetano Capozzolo received the award on behalf of Vodafone's 8 Competence Centres located throughout Italy. The operator's "We Care" campaign to enhance customer trust and loyalty has also won a number of customer service awards, including the recent Global Telecom Awards in

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Categories: General
Companies: Vodafone Italia
Countries: Spain
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