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Wireless

Vodafone Italia wins top prize for customer services app

Monday 16 February 2015 | 11:54 CET | News
Vodafone Italia's 'My Vodafone' application has received the prize for the best customer services app at the CMMC 2015 awards in Milan. The judges were particularly appreciative of the app's attractive and functional interface, its push notifications service and the ability to request expert online support via live chat. The app integrates all of the operator's main assistance channels, allowing postpaid customers to view their current usage, bills, payments and account details directly and prepaid customers to top up their account. Vodafone also came first in the "Social Customer Management"

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Categories: Mobile & Wireless
Companies: Facebook / Twitter / Vodafone Italia
Countries: Italy
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