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Broadband

Vodafone NZ, Spark underperform in Consumer NZ ISP survey

Thursday 5 February 2015 | 16:05 CET | News
Vodafone New Zealand and Spark rated below average in nearly every category, according to Consumer NZ's latest internet service provider (ISP) survey. Performance also dropped since the last survey in 2013, with overall satisfaction with ISPs at 68 percent from 74 percent. A key measure of an ISP's performance is the reliability of the connection and speed, with the study showing a clear decline in reliability ratings. Disconnections and dropouts remained problems with 57 percent of survey respondents saying they occasionally had problems and 15 percent saying they happened regularly. Only 20

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Categories: Internet
Companies: Orcon / Slingshot / Snap / Vodafone / Vodafone New Zealand
Countries: New Zealand
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