Vodafone NZ, Spark underperform in Consumer NZ ISP survey

Thursday 5 February 2015 | 16:05 CET | News
Vodafone New Zealand and Spark rated below average in nearly every category, according to Consumer NZ's latest internet service provider (ISP) survey. Performance also dropped since the last survey in 2013, with overall satisfaction with ISPs at 68 percent from 74 percent. A key measure of an ISP's performance is the reliability of the connection and speed, with the study showing a clear decline in reliability ratings. Disconnections and dropouts remained problems with 57 percent of survey respondents saying they occasionally had problems and 15 percent saying they happened regularly. Only 20

Thank you for visiting Telecompaper

Sign up below to get access to the rest of this article and all the telecom news you need.

  • Register free and gain access to even more articles from Telecompaper. Register here
  • Subscribe and get unlimited access to Telecompaper’s full coverage, with a customised choice of news, commentary, research and alerts.


Already registered?

Categories: Internet
Companies: Orcon / Slingshot / Snap / Vodafone / Vodafone New Zealand
Countries: New Zealand
::: add a comment

Add comment

Please login or register to leave a comment.

We welcome comments that add value to the discussion. We attempt to block comments that use offensive language or appear to be spam, and our editors frequently review the comments to ensure they are appropriate. If you see a comment that you believe is inappropriate to the discussion, you can bring it to our attention by using the report abuse links. As the comments are written and submitted by visitors of the Telecompaper website, they in no way represent the opinion of Telecompaper.