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Wireless

Vodafone UK loses customers in Q4 on billing system problems

Tuesday 17 May 2016 | 09:16 CET | News
Vodafone UK lost 198,000 mobile customers in the three months to March, for a total 18.197 million. The loss was entirely in prepaid, while contract customers grew by 1,000 and accounted for 66.9 percent of the total at the end of the period, up from 66.2 percent in December. Vodafone blamed the higher churn with problems in the migration of a billing system. Mobile ARPU fell to GBP 18.6 from GBP 18.8 in the previous quarter, as postpaid ARPU dropped to GBP 25.9 from 26.1 and prepaid fell to GBP 4.1 from 4.6. Total service revenue fell 0.1 percent year-on-year to GBP 1.466 billion, better

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Categories: Mobile & Wireless
Companies: Vodafone UK
Countries: United Kingdom
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