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Vonage, Freshworks partner on multichannel communications

Thursday 27 June 2019 | 09:00 CET | News
US-based UCaaS specialist Vonage entered a partnership with customer engagement software specialist Freshworks. The partnership integrates messaging APIs via Nexmo, the Vonage API Platform directly into the Freshdesk customer support software, enabling business messaging with customers on the channels they prefer including SMS, MMS, WhatsApp and Facebook Messenger.

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Categories: Internet
Companies: Facebook / Vonage / WhatsApp
Countries: United States / World
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