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Broadband

Voss, KCom in contact centre and UC management deal

Monday 20 February 2017 | 11:42 CET | News
Voss Solutions, a global supplier of unified communication (UC) management platforms, has announced a contract to provide its Voss-4-UC management platform to UK operator KCom. The companies have been partners since 2012, and Voss said its new platform offers a comprehensive and single domain management approach, through a single portal, helping KCom to significantly improve the customer experience. Voss-4-UC also includes a northbound integration module, which gives KComthe flexibility to integrate its HCS and contact centre environments into its billing and CRM systems, so that as

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Categories: Internet
Companies: Kcom / Voss
Countries: United Kingdom
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