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Windstream enhances OfficeSuite UC White Label

Tuesday 19 March 2019 | 18:16 CET | News
Windstream Enterprise Resale announced major Contact Center Services (CCS) enhancements to its OfficeSuite UC White Label product. Customers can now leverage Interactive Voice Response (IVR), customer call back and outbound call centre functionalities. The CCS platform allows representatives to work from virtually anywhere in the world and makes possible remote training and monitoring. Complete integration with the OfficeSuite UC product ensures accurate reporting and real-time tracking of agent statuses.

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Categories: Fixed
Companies: Windstream
Countries: United States
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