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Broadband

WindTre handed EUR 290,000 fine for fixed contract breaches

Tuesday 10 November 2020 | 08:53 CET | News
Italy's communications regulator Agcom has fined WindTre a total of EUR 290,000 for a number of infringements regarding changes in the cost and conditions of fixed network contracts. The watchdog said it acted after receiving numerous complaints from Wind and 3 Italia customers about the lack of transparency of contract details and the fact they weren't given the opportunity to cancel their subscription when the operator switched from bi-monthly to monthly invoices in November 2019. The change in the billing period involved some 3.06 million customers, with a portion also facing a EUR 2 price

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Categories: Fixed
Companies: Agcom / WindTre
Countries: Italy
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