0
Broadband

XO leverages Genband's Nuvia platform for contact centre

Tuesday 24 May 2016 | 18:45 CET | News
US IP and Ethernet network operator Genband announced that XO Communications is leveraging the 'Nuvia Contact Center' platform for its recently-announced XO cloud-based contact centre service. 'Nuvia Contact Center' enables XO to offer its customers the ability to centralise contact centre management and operations in the cloud.

Thank you for visiting Telecompaper

Sign up below to get access to the rest of this article and all the telecom news you need.

  • Register free and gain access to even more articles from Telecompaper. Register here
  • Subscribe and get unlimited access to Telecompaper’s full coverage, with a customised choice of news, commentary, research and alerts.

Subscriptions

Already registered?



Free Headlines in your E-mail

Every day we send out a free e-mail with the most important headlines of the last 24 hours.

Subscribe now

Categories: Fixed
Companies: Genband / XO Communications
Countries: United States
::: add a comment

Add comment

Please login or register to leave a comment.

We welcome comments that add value to the discussion. We attempt to block comments that use offensive language or appear to be spam, and our editors frequently review the comments to ensure they are appropriate. If you see a comment that you believe is inappropriate to the discussion, you can bring it to our attention by using the report abuse links. As the comments are written and submitted by visitors of the Telecompaper website, they in no way represent the opinion of Telecompaper.


Related

Nuvias partners with Polycom in EMEA

Published 09 Nov 2017 18:17 CET | World
Nuvias entered into a pan-EMEA distribution agreement with Polycom. The announcement follows a successful three-year relationship ...

Crown Point upgrades network with Genband

Published 16 Feb 2017 09:43 CET | United States
US operator Crown Point Telephone Company deployed Genband's Network Transformation platform, which includes the C15 Call ...

XO launches cloud-based contact centre service

Published 09 May 2016 15:51 CET | United States
US IP and Ethernet network operator XO Communications has launched a cloud-based contact centre service supporting businesses ...

eLoyalty supports Verizon unified contact centre platform

Published 05 May 2016 08:44 CET | United States
Cloud contact centre technology company eLoyalty, a TeleTech subsidiary, has entered into a global agreement with Verizon to ...

EarthLink picks Metaswitch Cloud Contact Center platform

Published 09 Mar 2016 11:06 CET | United States
Network software provider Metaswitch announced that EarthLink is successfully using the Metaswitch Cloud Contact Center platform, ...

XO Communications taps Genband cloud offerings 

Published 07 Mar 2016 16:59 CET | United States
Genband, a provider of real time communications (RTC), announced that XO Communications (XO) is leveraging key components of ...