XS4ALL most recommended triple-play provider in Netherlands

Wednesday 18 May 2016 | 10:10 CET | News
XS4ALL is the most recommended triple-play provider in the Netherlands, according to the research by Telecompaper. Around 6,000 Dutch consumers with a triple-play subscription (TV, internet and fixed telephony) were asked their opinions on their current providers, and over three-quarters (78%) of XS4ALL's customers said they would recommend the provider to friends, family or colleagues. This gives XS4ALL the highest 'Word of Mouth' score of the nine largest Dutch triple-play providers. Cable operator Delta came in second with a WoM score of 66, while market leader KPN was third with 63

Thank you for visiting Telecompaper

Sign up below to get access to the rest of this article and all the telecom news you need.

  • Register free and gain access to even more articles from Telecompaper. Register here
  • Subscribe and get unlimited access to Telecompaper’s full coverage, with a customised choice of news, commentary, research and alerts.


Already registered?

Free Headlines in your E-mail

Every day we send out a free e-mail with the most important headlines of the last 24 hours.

Subscribe now

Categories: Fixed
Companies: Delta / KPN / Online.nl / Telecompaper / XS4ALL
Countries: Netherlands
::: add a comment

Add comment

We welcome comments that add value to the discussion. We attempt to block comments that use offensive language or appear to be spam, and our editors frequently review the comments to ensure they are appropriate. If you see a comment that you believe is inappropriate to the discussion, you can bring it to our attention by using the report abuse links. As the comments are written and submitted by visitors of the Telecompaper website, they in no way represent the opinion of Telecompaper.


Simyo stays most recommended postpaid provider, with T-Mobile NL, Vodafone sharing 2nd place

Published 15 Feb 2018 14:44 CET | Netherlands
Dutch mobile provider Simyo has achieved the highest WoM score for the fourth time in a row, according to Telecompaper's latest ...

XS4ALL maintains top score in consumer union ISP rankings

Published 27 Jan 2017 09:59 CET | Netherlands
ISP XS4ALL's fibre offer again achieved the top score in the Dutch consumer union's rankings of ISPs. The KPN subsidiary scored ...

XS4ALL wins triple-play word of mouth rankings again

Published 02 Dec 2016 09:50 CET | Netherlands
XS4ALL was the most recommended ISP in the Netherlands for a second time in a row, according to the latest 'Word of Mouth' scores ...

Simyo, Samsung Galaxy S7 Edge most recommend by Dutch users

Published 23 Nov 2016 10:31 CET | Netherlands
Simyo and the Samsung Galaxy S7 Edge are respectively the most recommended mobile service provider and smartphone in the ...

Simyo meest aanbevolen postpaid-aanbieder van Nederland

Published 25 May 2016 09:37 CET | Netherlands
Telecompaper introduceert zijn vernieuwde Word-of-Mouth score (WoM-score). Elk half jaar publiceert Telecompaper voortaan een ...

Simyo most recommended Dutch postpaid provider

Published 25 May 2016 09:30 CET | Netherlands
Simyo is the most popular postpaid provider based on consumer recommendations, while the iPhone 6S won the smartphone category, ...

Word of Mouth

Published 18 May 2016 14:25 CET | Netherlands
In 2014 Telecompaper introduced the WoM score, a score that indicates the positive word of mouth (WoM) from customers for a ...

XS4ALL meest aanbevolen alles-in-1 aanbieder van Nederland

Published 18 May 2016 10:26 CET | Netherlands
Triple-play provider XS4ALL was de meest aanbevolen triple-play provider in het afgelopen half jaar (november 2015 t/m april ...

KPN, Telfort most recommended triple-play providers

Published 24 Mar 2016 14:09 CET | Netherlands
A majority of KPN and Telfort triple-play customers would recommend their provider to others. The operators achieved a 'Word of ...

Ziggo more recommended by customers, WoM score rises to 46%

Published 21 Jan 2016 09:40 CET | Netherlands
Ziggo appears to have brought an end to the drop in satisfaction among its triple-play subscribers started after its merger with ...

Simyo, Ziggo Mobiel see drop in WoM score

Published 03 Dec 2015 10:16 CET | Netherlands
Simyo and Ziggo Mobiel saw their 'Word of Mouth' score on the Dutch postpaid market decline in November. According to the latest ...

Ziggo WoM score falls after merger

Published 27 Oct 2015 10:08 CET | Netherlands
Ziggo's merger with UPC has led to fewer customers of the cable operator saying they would recommend the provider to friends or ...

Two-thirds of XS4ALL customers would recommend provider

Published 18 Sep 2015 10:23 CET | Netherlands
XS4ALL has the highest 'Word of Mouth' score among the eight largest triple-play providers in the Netherlands. The WoM score ...

Tele2, Telfort see drop in customer recommendations

Published 05 Aug 2015 10:54 CET | Netherlands
Simyo still has the highest 'Word of Mouth' score among Dutch postpaid mobile providers, while the recent rise in triple-play WoM ...