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General

Yoigo, Orange top Spanish customer satisfaction ranking

Wednesday 14 March 2018 | 08:57 CET | News
Spanish operator Yoigo, now a Masmovil brand, has again topped the "Customer Experience Index 2017" survey prepared by local consultancy Stiga. The survey of 21,000 users in categories such as brand image, price, service, and loyalty revealed that Yoigo is the most highly valued Spanish mobile operator, with 26.11 points in total, up from 24.68 points in 2016. The company achieved a score of 77.59 out of 100 in brand image, 76.90 in price, 77.44 out of 100 for service and 69.51 out of 100 for loyalty, topping the ranking for the sixth year running.

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Categories: General
Companies: Masmovil / Orange Spain / Yoigo
Countries: Spain
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