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Wireless

Yourfone launches customer service via WhatsApp

Tuesday 2 December 2014 | 12:47 CET | News
E-Plus budget brand yourfone will offer customer service via WhatsApp, Tariftipp.de reports. On the grounds of data protection, no personal or contractual data will be communicated via this channel, which complements the live chat launched in September. Customers can get general information about yourfone, products and processes via Whatsapp; for sensitive matters, they will be referred to ways of contacting the provider via telephone, e-mail and live chat. To use the new function, subscribers have to add the number 0157/51350550 to their WhatsApp contacts. 

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Categories: Mobile & Wireless
Companies: E-Plus / WhatsApp / Yourfone
Countries: Germany
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