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Broadband

Zito Media picks CSG to optimise customer engagement

Wednesday 9 December 2020 | 16:20 CET | News
US operator Zito Media will partner with CSG to leverage new direct mail communications to customers that communicate billing status, payment reminders, appointment reminders, and other notifications. CSG's full customer engagement portfolio sends over 1.5 billion messages to end-users each year across a diverse set of traditional and digital channels, including print, SMS, email, automated voice, and web. Zito Media provides television, high-speed internet, and digital phone services to customers across 19 states.

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Categories: Fixed
Companies: CSG / Zito Media
Countries: United States
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