Press Release

Fibre networks help grow Dutch fixed telephony base in Q3 2014

Houten, The Netherlands, 27 November 2014 - The Dutch fixed telephony market showed a small increase of 0.1 percent in connections in the third quarter to end September 2014 with 6.213 million lines. After three quarters of decline, the market returned to growth, thanks to more fibre and DSL customers taking fixed lines, according to Telecompaper's quarterly Dutch Fixed Telephony Market report. Consumer VoIP connections increased 0.8 percent to 5.22 million, offsetting the 5.0 percent drop in PSTN/ISDN lines and 1.5 percent decrease in WLR connections.

The expansion of fibre networks in the country is helping grow the number of VoIP connections, as consumers increasingly have a fixed line included with their broadband subscription. VoIP connections over fibre networks increased 3.5 percent on a quarterly basis, and DSL VoIP subscriptions also increased 0.5 percent in the quarter. Cable networks, which are still the most common way to subscribe to a fixed line, saw little change in their telephony customer base during the quarter.

“The cable operators are maintaining their market share, but they may be approaching a saturation point in terms of how many more fixed lines they can sell,” said Kamiel Albrecht, Telecompaper analyst and author of the report. “The decision by UPC and Ziggo to stop offering free on-net calls earlier this year shows they are more focused on growing revenues than the number of connections.”

Despite the small increase in the fixed market in the third quarter, Telecompaper still expects the total number of fixed lines to fall this year, by 0.6 percent. For the five-year period 2014-2018, we expect a CAGR of -0.7 percent, as growth in VoIP lines will not be enough to outpace the decrease in PSTN/ISDN and WLR users.

Telecompaper’s quarterly report also estimates retail revenues* for the consumer fixed telephony market. These totaled EUR 323 million in the third quarter of 2014, down almost 1 percent during the quarter. The ‘Dutch Fixed Telephony Market Q3 2014’ report also provides a detailed forecast for revenues, subscriptions and provider and technology market shares for the period through 2018.

Notes to editors

*The reported retail revenues include access and usage revenues from PSTN/ISDN/CPS/WLR services as well as VoIP services via cable, DSL and FTTH networks. It excludes revenues from unmanaged VoIP services like Skype, as well as installation fees and equipment sales.

Due to continuous improvement in our calculations, the numbers in this press release cannot be directly compared with numbers from earlier press releases sent out by Telecompaper on previous studies of the Dutch fixed telephony market. Dutch Fixed Telephony Market Q3 2014 is a research product from Telecompaper. Price for 10 users is EUR 595.00. Single-user price for the report is EUR 395.00.


Telecompaper is an independent research company. We publish the latest information about the global telecom industry and provide our international customers with need-to-know information and market insight via news feeds, newsletters, research and advisory services. Telecompaper has its main office in Houten (the Netherlands). The company was established in June 2000. More information can be found on our website: www.telecompaper.com.


Kamiel Albrecht
Research Analyst
Phone: +31 30 6349661
E-mail: kamiel@telecompaper.com

Categories: Fixed
Countries: Netherlands