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Research

By collecting data from various sources, such as our Consumer Panel and Mobile Tracker, we are able to continuously track short and long term trends in the telecommunications market. With this information we compile different kinds of reports about various subjects, spread out across different markets and countries. This research can provide you with the data you need to support your business.

These reports come in various shapes and sizes, such as research briefs, quarterly reports, competitive updates, promotions updates and regularly updated company profiles. Subjects covered are, for example, the Dutch FTTH market, the pricing of mobile packages across Europe, the pricing of broadband in Western Europe and international roaming habits.

Below you can find a complete list of the research reports we have published. If you need a customized answer, please consult the Custom Research page.

To view our upcoming research for all editions, or per edition, please tick the box 'Include future research'.


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Insight 2014 Q1: Digital adoption by the elderly

16 May 2014 - Insight2014Q1-Elderly - Report - Monique van Camerijk, Sanne de Bruyckere - Broadcast, Fixed, General, Internet, Mobile, Wireless

How do the elderly (50 to 80 year olds) differ from the average consumer in the Dutch telecommarket? Do they have different broadband providers, other smartphone brand or tablet types? ...

Dutch Mobile Business Market 2013

27 Jun 2013 - DMBM2131 - Report - Sanne de Bruyckere, Tine Niezink - Mobile, Wireless

The Dutch Mobile Business Market is a report about mobile use in the business market. All results are split by company size (1-5, 6-20, 21-100 and 100+ employees). The fieldwork took place May 2-20, 2013 and questioned 312 people responsible for or consulting on the purchase of telecom products for organisations. ...

Frequency of WiFi usage outside home

09 Jan 2013 - CH21302 - Chart - Eva van Kruchten - Fixed, Wireless

This chart shows how often consumers (12-80 yrs ) used a WiFi connection in the last six months, somewhere else than at home. The frequencies in the chart are divided by whether or not consumers paid for the connection and if they had to enter a password. The chart compares data from March 2011 (n=697) and December 2012 (n=1592). Respondents had to answer how often they accessed a WiFi connection. The answer to how they accessed the WiFi connection was retrieved from an earlier question in the ...

Manner of purchase tablets

21 Aug 2012 - CH21220 - Chart - - Internet, Wireless

This chart shows where consumers bought their most-used tablet(s), and if it was either a gift or own purchase. The question asked was: "Where did you buy your most-used tablet, and which version did you buy?". The question was sub-divided into three options: 3G tablet without subscription, Wi-Fi tablet without subscription and tablet with subscription. The possible answers to this question were: I bought it in a store, I bought it on the internet (new), I bought it on the internet (used), I ...

Consumer interest in 4G

28 Mar 2012 - CH21212 - Chart - Tim Vermeire - Wireless

The chart shows Dutch consumers' expected need for download speeds of a minimum 100 Mbps (4G) in the (near) future for mobile internet while on the move. The question asked was: "Do you expect you will need a minimum of 100 Mb/s (4G) of download speed for mobile internet while on the move in the (near) future?". The answer options were: Yes, within one year; Yes, within two years; Yes, within three years to five years; Yes, more than five years; No, I don't use mobile internet; No, I don't ...

Tablet satisfaction

01 Mar 2012 - CH21211 - Chart - Tim Vermeire - Wireless

This chart shows the satisfaction of Dutch consumers on different aspects of their most used tablet on a scale from one to five. The question asked was: "You have indicated that you own one or more tablet(s). Can you indicate to what extent you are satisfied about the following aspects of your most used tablet?" The answer options (Totally satisfied; Satisfied; Not satisfied, not unsatified; Unsatisfied; Totally unsatisfied) have been converted to numbers (5,4,3,2,1) from which the average is ...

Wi-Fi use outside the home

13 Jan 2012 - CH21203 - Chart - Tim Vermeire - Wireless

This chart looks at Wi-Fi use by Dutch consumers outside the home. The first part of the question asked was: "Did you use Wi-Fi at other locations than your home (such as at friends or via public hotspots) in the past six months? This could be over your mobile phone, laptop, tablet, iPod, etc. Public hotspots are places with access to Wi-Fi. This can be at a hotel or restaurant or in a train." The second part of the question was: "Did you pay for the access or did you receive a password?". ...

WiMAX will remain limited in Western Europe

13 Nov 2008 - RB28035 - Brief - Alejandra van de Roer - Fixed, Mobile, Wireless

In Western Europe, WiMAX has been mainly used for fixed services in rural areas, with some services offering mobility in a specific location or city. While a promising technology, WiMAX still lacks critical mass, due to a shortage of certified end-user products on the market, few commitments from larger operators and delays in issuing the required spectrum. A number of countries are in the process of releasing lower frequencies, such as in the 2.6 GHz band and from the "digital dividend", which ...

Mobile TV remains niche market

02 Sep 2008 - RB28028 - Brief - Jan Schepers - Broadcast, Mobile, Wireless

T-Mobile Netherlands is now also offering mobile TV services, following rival KPN which started its mobile TV service in June. The difference between the two newly introduced mobile TV offers is that T-Mobile, like Vodafone, uses its UMTS/HSDPA network and KPN launched a new DVB-H network especially for TV signals. Dutch operators are trying to reach customers and in a broader perspective, in Europe several initiatives have been started. The big sporting events, the European football ...

Dutch Mobile operators 2005 - H1

07 Sep 2005 - RB25029 - Report - - Mobile, Wireless

In the first two quarters of 2005, the Dutch mobile communication services market grew 5.7% and generated EUR 2.91 billion in services revenue, up from EUR 2.75 billion in the same period last year. The revenue growth in the first six months of 2005 moves in line with a seasonal pattern. This report gives yopu al the info on revenue, subscribers split per operator, post and pre pay, and voice and non-voice revenue. Growth in the second quarter is higher than we expected and not in line with our ...

Mobile broadband in for a change in the Dutch market?

19 Jul 2005 - RB25021 - Report - - Mobile, Wireless

Over the last few months the mobile operators have become more interested in the mobile data market. Telfort introduced its EDGE subscription, T-Mobile introduced a new data-subscription including Wi-Fi access, and Orange introduced its own GPRS mobile connect card. Although the revenues from mobile data services are still weak, the number of mobile data devices sold is picking up. Currently, Vodafone and KPN are the only operators to offer UMTS services in the Dutch market and their UMTS ...

KPN makes bold move in Dutch mobile market

28 Jun 2005 - Rb25023 - Brief - - Mobile, Wireless

With the intended purchase of Telfort by KPN for a fair price, KPN is gaining peace of mind on the Dutch market, as it removes the threat from existing and new MVNO brands. Also, the Telfort brand completes KPN’s market segmentation, and gives KPN more control on price levels for mobile services in the Dutch Market. The purchase of Telfort by KPN will not weaken Telfort’s position as supplier of wholesale services to service providers and virtual operators. ...

Will flat rate pricing stimulate usage mobile portals?

20 Jun 2005 - RB25013 - Brief - - Mobile, Wireless

Over the last months all mobile providers in the Netherlands started to offer flat rate mobile data service not only for business customers, but also for residential customers. This change in pricing structure follows the pattern of fixed line internet access, which changed from a time-metered pricing structure to flat rate broadband services. Will the flat-rate persuade the Dutch consumer to start using mobile data ...

Mobile data in the Netherlands: a EUR 1 billion market in 2006

01 Apr 2005 - RB25011 - Brief - - General, Mobile, Wireless

The market for mobile packet data services picks up strength. In 2006, mobile data services are expected to generate 16.1 percent of the market’s turnover, or EUR 950 million, up from 13.4 percent in 2005 and 12.3 percent in ...

DMO 2004 Full Year Update

14 Mar 2005 - RB25008 - Report - - Mobile, Wireless

The Research Report ‘DMO 2004 Full Year Update analyses developments in the market for Dutch mobile services. This is a research product from Telecompaper and builds on research published in previous versions of our market analysis reports. ...

Telephony-Migrating to IP

31 Jan 2005 - RB25005 - Brief - - Fixed, Internet, Mobile, Wireless

The market for VoIP services and terminals is beginning to grow more quickly as broadband access connections increase using both DSL and cable modem technologies. This has spurred to the emergence of terminals able to be used for voice, email, instant messaging and video communications. The range and prices for these devices does not match existing analogue or digital terminals but as SIP is standardised it will lower costs and bring down prices. More consumer devices will emerge, using both ...

And the plus in UMTS PLUS stands for…EDGE

31 Jan 2005 - RB25004 - Brief - - Mobile, Wireless

EDGE radio systems can be rolled-out cheaper and faster than UMTS radio systems and an increasing number of mobile network operators deploy EDGE as a cost-effective solution to unleash mobile broadband capabilities quickly in areas where investments in UMTS networks are still deemed risky or unprofitable. Consumers may prefer the combination of extensive coverage areas and relatively slow access speeds over limited coverage areas and high access speeds. EDGE deployment can therefore make good ...

SMS bundles make Orange Free tariff plan interesting

05 Jan 2005 - RB25001 - Brief - - Mobile, Wireless

Orange Netherlands has introduced a new tariff plan for its Orange Free customers. The tariff is simplified to only one rate per call, regardless of the destination. With the largest bundle, a call costs EUR 0.12 per minute. For all bundles, call setup costs EUR 0.06. MMS and SMS messages remain at EUR 0.50 and EUR 0.22, respectively. Orange is offering six different bundles priced between EUR 12.50 and 82.50, and allows customers to choose an SMS bundle to benefit from lower SMS tariffs. ...

Bluephone: Think of Vodafone for a Minute!

21 Dec 2004 - R24043 - Brief - - Fixed, Internet, Mobile, Wireless

Rising demand for digital telephony services over DSL and cable infrastructures, driven by the rapid emergence of more efficient and effective wholesale DSL markets in Europe, will drive interest from all operators to determine opportunities and challenges of ‘converged’ business models. As one of few converged business models in Europe, BT’s Bluephone project will set an important stake in the ground for other operators to (re)act upon. If this project proves successful, Telecompaper argues ...

WLAN Telephones-Fixed Mobile Convergence in Action

10 Dec 2004 - R24040 - Brief - - Internet, Mobile, Wireless

Converged WLAN and cellular phones are beginning to appear, combined initially with PC and PDA functionality, aimed at the enterprise user. Prices are generally beyond the pocket of most consumers starting at EUR 400. It will be another six to twelve months before we see true consumer products and lower prices for combined WLAN and mobile phones. Integrating voice services over WLAN will be much easier once the new version of the Wi-Fi standard IEEE802.11e is available in 2005, reducing voice ...