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Research - Consumer

By collecting data from various sources, such as our Consumer Panel and Mobile Tracker, we are able to continuously track short and long term trends in the telecommunications market. With this information we compile different kinds of reports about various subjects, spread out across different markets and countries. This research can provide you with the data you need to support your business.

These reports come in various shapes and sizes, such as research briefs, quarterly reports, competitive updates, promotions updates and regularly updated company profiles. Subjects covered are, for example, the Dutch FTTH market, the pricing of mobile packages across Europe, the pricing of broadband in Western Europe and international roaming habits.

Below you can find a complete list of the research reports we have published. If you need a customized answer, please consult the Custom Research page.

To view our upcoming research for all editions, or per edition, please tick the box 'Include future research'.


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EU Mobile Benchmark 2019 Q1 - Excel file

17 May 2019 - EUBM21901-Excel - Report - Alejandra van de Roer, Marion ter Welle - Mobile

In this Excel document you will find a complete list of all mobile packages used for the analysis for the report 'EU Mobile Benchmark 2019 Q1'. This annual report compares and analyses more than 1,300 mobile packages for 72 operators across 16 European countries (Austria, Belgium, Denmark, Finland, France, Germany, Greece Ireland, Italy, Netherlands, Norway, Portugal, Spain, Sweden, Switzerland and UK), for more information see following ...

Belgium Mobile Operators 2019 Q1- Excel

09 May 2019 - BMO201901 - Report - Marion ter Welle - Mobile

This EXCEL sheet summarizes all important available KPIs from all mobile network operators in the Belgian market. MNOs covered are Proximus, Orange Belgium (Mobistar) and Telenet/Base; KPIs shown include mobile customer numbers, mobile service revenues and ARPUs providing splits by postpaid/ prepaid but also voice en non-voice each by individual operator. Period covered from Q4 2006 up to Q4 ...

EU Mobile Benchmark 2019-Q1

08 May 2019 - EUBM21901 - Report - Alejandra van de Roer, Marion ter Welle - Mobile

This EU Mobile Benchmark report compares and analyses over 1,400 mobile packages across 16 countries European countries: Austria, Belgium, Denmark, Finland, France, Germany, Greece Ireland, Italy, Netherlands, Norway, Portugal, Spain, Sweden, Switzerland and UK. The report is intended for all those who need to know about pricing levels across Western Europe and those who want to know how their country is faring compared to ...

Triple Play Insights 2018 Q4

11 Apr 2019 - TPI2018Q4 - Report - Erik Compter, Sanne de Bruyckere - Broadcast, Fixed, Internet

The Triple Play Insights report recognizes the growing importance of triple and dual (broadband + TV) play plans in the market. The current position of each provider in the triple play market is clearly presented, as well as how the market positions have changed over ...

Dutch TV-Video Market 2018-Q4

08 Apr 2019 - DVM2018Q4 - Report - Kamiel Albrecht, Sanne de Bruyckere, Tim Poulus - Broadcast, Internet

This report estimates the size and value of the Dutch video market, consisting of both the traditional pay-TV market (TV) and the internet-based (over-the-top) services market (OTT video). Our focus is on the retail mass market (consumer/SOHO) in the Netherlands and on service revenues. The report covers revenues generated by more than 25 companies in the Netherlands ranging from TV operators including Ziggo, KPN, Delta, Caiway, Canal Digitaal, T-Mobile and Tele2, premium-TV providers like ...

Dutch Multiplay Market 2018-Q4

27 Mar 2019 - DMM201804 - Report - Erik Compter, Kamiel Albrecht - Broadcast, Fixed, Internet, Mobile

The report provides a comprehensive overview and insight into the Dutch consumer multi-play market. We analyse the Dutch telecoms markets from a bundling perspective. We report on the number of 1P, 2P, 3P and 4P subscribers, based on both company reports and our own calculations and estimates. The analysis is based on Telecompaper's continuous research into the development of the Dutch mass market telecommunication services market. The focus is on seven service providers (KPN, VodafoneZiggo, ...

Dutch Fixed Telephony 2018-Q4

21 Mar 2019 - DFT201804 - Report - Kamiel Albrecht, Wiebe Hotte - Fixed

This report analyses developments in the Dutch mass market (consumer & SOHO) for fixed telephony in the fourth quarter of 2018, and compares the findings with previous quarters. The analysis is based on Telecompaper's continuous research into the development of the Dutch communication services market. The focus is on KPN as the only national fixed network operator as well as VoIP provider via fibre or DSL networks and the VoIP services provided by cable network operators (Ziggo, Delta, Caiway) ...

Dutch Television Market 2018-Q4

18 Mar 2019 - DTV201804 - Report - Kamiel Albrecht - Broadcast

This report analyses developments in the Dutch market for television connections and revenues in the fourth quarter of 2018, and compares the findings with results from previous quarters. The focus is on TV via cable networks (Ziggo, Delta and Caiway), as the largest TV technology in the Netherlands; terrestrial digital TV (DVB-T), offered by KPN's Digitenne; DVB-S (satellite), offered by Canal Digitaal; IPTV via DSL networks, offered by KPN and its brands, Tele2, T-Mobile, Online.nl and ...

Dutch Mobile Operators 2018-Q4

14 Mar 2019 - DMO201804 - Report - Alejandra van de Roer - Mobile

This latest report from Telecompaper's continued research into developments in the Dutch communication services market looks at the leading Dutch mobile network operators: KPN, Vodafone, T-Mobile, Tele2 and the MVNO market. It analyses fourth quarter 2018 results, both revenue and subscriber base, and compares the findings with results in the previous quarters and year. The report provides splits at different levels, from postpaid to prepaid but also from a network operator to retail point of ...

Belgian Mobile Virtual Operators 2018 Q4

14 Mar 2019 - BMVO2018 - Report - Marion ter Welle - Mobile

This report covers the mobile virtual operator market in Belgium as of the fourth quarter of 2018. This report has an operational focus, commenting on subscriber numbers, market shares and related developments, rather than a financial focus. The analysis is based on Telecompaper's continuous research into the development of the Belgian mobile virtual operators market. The focus is on all types of virtual operators, including operator owned virtual brands, co-marketing partnerships and ...

Dutch Broadband 2018-Q4

12 Mar 2019 - DUB201804 - Report - Kamiel Albrecht - Internet

This report analyses developments in the fourth quarter of 2018 in the Dutch market for broadband internet access, focusing on mass market connections including consumer and SOHO (Small Office Home Office). The report further includes data on triple-play developments, fixed market revenues and broadband revenues. The findings are compared with results from previous periods. The analysis is based on Telecompaper's continuous research into the development of the Dutch broadband communication ...

Belgium Mobile Operators 2018 Q4- Excel

08 Mar 2019 - BMO201804 - Report - Marion ter Welle - Mobile

This EXCEL sheet summarizes all important available KPIs from all mobile network operators in the Belgian market. MNOs covered are Proximus, Orange Belgium (Mobistar) and Telenet/Base; KPIs shown include mobile customer numbers, mobile service revenues and ARPUs providing splits by postpaid/ prepaid but also voice en non-voice each by individual operator. Period covered from Q4 2006 up to Q4 2018. ...

M7 NL

12 Feb 2019 - CP12639-M7 Netherlands - Profile - Kamiel Albrecht - Broadcast, Fixed, Internet

This company profile analyses M7 Netherlands, a provider of satellite and IPTV services, as well as broadband and fixed telephony in the Netherlands. The company uses three brands for its broadband activities, Online.nl, Fiber Netherlands and Stipte; and the Canal Digitaal brand for (satellite/IP) TV. This report contains information on M7's current position and strategy, gives an overview of its infrastructure and product portfolio, and looks at the market in which M7's brands operate and its ...

Dutch Apps Market - December 2018 edition

25 Jan 2019 - DAM201812 - Report - Tim Wijkman - Mobile

Dutch Apps Market - December2018 edition Abstract: Dutch Apps Market is a monthly report that looks at mobile apps development in the Dutch market. The reports covers six areas: apps segments, Voice/IM apps, banking apps, video apps, music apps and gaming apps. Data on the various segments in the Dutch apps market and the penetration of voice/IM apps is provided each month. Other data on the usage and perceived quality of certain apps and app segments is provided on a rotating basis, with a ...

Triple Play Insights 2018 Q3

04 Jan 2019 - TPI2018Q3 - Report - Sanne de Bruyckere - Broadcast, Fixed, Internet

The Triple Play Insights report recognizes the growing importance of triple and dual (broadband + TV) play plans in the market. The current position of each provider in the triple play market is clearly presented, as well as how the market positions have changed over time. ...

Dutch TV-Video Market 2018-Q3

19 Dec 2018 - DVM2018Q3 - Report - , Kamiel Albrecht, Sanne de Bruyckere, Tim Poulus - Broadcast, Internet

This report estimates the size and value of the Dutch video market, consisting of both the traditional pay-TV market (TV) and the internet-based (over-the-top) services market (OTT video). Our focus is on the retail mass market (consumer/SOHO) in the Netherlands and on service revenues. The report covers revenues generated by more than 25 companies in the Netherlands ranging from TV operators including Ziggo, KPN, Delta, Caiway, Canal Digitaal, T-Mobile and Tele2, premium-TV providers like ...

Dutch Mobile Virtual Operators 2018 Q3 - Profile binder

14 Dec 2018 - RDVP21803-Dutch Mobile Vitual Operators Profiles - Report - Alejandra van de Roer - Mobile

In this document you will find the company profiles written for the report 'Dutch Mobile Virtual Operators 2018 Q3'. We have produced company profiles on most of the largest virtual players covered in this report. The mentioned report covers the development of the virtual operator market in the Netherlands as of the third quarter of 2018, for more information see following link. These and other virtual operators profiles are available separately too (upon request, email to ...

Dutch Mobile Virtual Operators 2018-Q3

14 Dec 2018 - DMVO210803-Dutch Mobile Virtual Operators Q3 2018 - Report - Alejandra van de Roer, Marion ter Welle - Mobile

This report covers the virtual operator market in the Netherlands (MVNOs and second brands of MNOs) as of the third quarter of 2018. It has an operational focus, commenting on subscriber numbers and mobile service revenues, market shares, marketing spending and related developments, rather than a financial focus. This research document also provides access to company profiles of the top 15 players, upon request other profiles can be provided. The analysis is based on Telecompaper's continuous ...

Italian Mobile Operators 2018Q3- Excel

12 Dec 2018 - IMO201803 - Report - Alejandra van de Roer - Mobile

This EXCEL sheet provides all important available KPIs from all mobile network operators in the Italian market. MNOs covered are TIM, Vodafone, merged company Wind Tre and from Q3 2018 new entrant Iliad; KPIs shown include mobile customer numbers, mobile service revenues and ARPUs providing splits by postpaid/ prepaid but also voice en non-voice each by individual operator. Period covered from Q1 2009 up to Q3 ...

Dutch Apps Market - November 2018 edition

12 Dec 2018 - DAM201811 - Report - Tim Wijkman - Mobile

Dutch Apps Market is a monthly report that looks at mobile apps development in the Dutch market. The reports covers six areas: apps segments, Voice/IM apps, banking apps, video apps, music apps and gaming apps. Data on the various segments in the Dutch apps market and the penetration of voice/IM apps is provided each month. Other data on the usage and perceived quality of certain apps and app segments is provided on a rotating basis, with a different segment analysed each ...






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