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Research - Consumer

By collecting data from various sources, such as our Consumer Panel and Mobile Tracker, we are able to continuously track short and long term trends in the telecommunications market. With this information we compile different kinds of reports about various subjects, spread out across different markets and countries. This research can provide you with the data you need to support your business.

These reports come in various shapes and sizes, such as research briefs, quarterly reports, competitive updates, promotions updates and regularly updated company profiles. Subjects covered are, for example, the Dutch FTTH market, the pricing of mobile packages across Europe, the pricing of broadband in Western Europe and international roaming habits.

Below you can find a complete list of the research reports we have published. If you need a customized answer, please consult the Custom Research page.

To view our upcoming research for all editions, or per edition, please tick the box 'Include future research'.


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Tele2 NL Consumer

25 Sep 2020 - CP12419 Tele2 Consumer - Profile - Kamiel Albrecht, Marion ter Welle - Fixed, Internet, Mobile

This company profile analyses the consumer activities of Tele2 Netherlands. The report contains information on Tele2 Netherlands Consumer's current position and strategy. It discusses the company's latest financial figures and gives an overview of its current network. The report provides details of the product portfolio of Tele2 Netherlands Consumer. It looks at the market in which Tele2 Netherlands Consumer operates as well as its competitors. Furthermore the profile reports on Tele2 ...

KPN NL Consumer

22 Sep 2020 - CP12402 KPN Consumer - Profile - Marion ter Welle - Broadcast, Fixed, Internet, Mobile

This company profile analyses KPN Consumer's activities in the Netherlands. The report contains information on KPN Consumer's current position and strategy. It discusses the company's latest financial figures and gives an overview of its current network. The report provides details of the product portfolio of KPN Consumer. It looks at the market in which KPN Consumer operates as well as its competitors. Furthermore the profile reports on KPN Consumer's marketing activities, including its ...

Dutch Multiplay Market 2020-Q2

18 Sep 2020 - DMM202002 - Report - Erik Compter, Kamiel Albrecht - Broadcast, Fixed, Internet, Mobile

The report provides a comprehensive overview and insight into the Dutch consumer multi-play market. We analyse the Dutch telecoms markets from a bundling perspective. We report on the number of 1P, 2P, 3P and 4P subscribers, based on both company reports and our own calculations and estimates. We define multiplay households as households with a broadband subscription plus one of these three services: mobile, fixed telephony, or TV with the same ...

Dutch Television Market 2020-Q2

10 Sep 2020 - DTV202002 - Report - Kamiel Albrecht - Broadcast

This report analyses developments in the Dutch market for television connections and revenues in the second quarter of 2020, and compares the findings with results from previous quarters. The focus is on TV via cable networks (Ziggo, Delta and Caiway), as the largest TV technology in the Netherlands; terrestrial digital TV (DVB-T), offered by KPN's Digitenne; DVB-S (satellite), offered by Canal Digitaal; IPTV via DSL networks, offered by KPN and its brands, Tele2, T-Mobile, Online.nl and ...

Dutch Fixed Telephony 2020-Q2

09 Sep 2020 - DFT202002 - Report - Kamiel Albrecht, Wiebe Hotte - Fixed

This report analyses developments in the Dutch mass market (consumer & SOHO) for fixed telephony in the second quarter of 2020, and compares the findings with previous quarters. The analysis is based on Telecompaper's continuous research into the development of the Dutch communication services market. The focus is on KPN as the only national fixed network operator as well as VoIP provider via fibre or DSL networks and the VoIP services provided by cable network operators (Ziggo, Delta, Caiway) ...

Dutch Mobile Operators 2020-Q2

09 Sep 2020 - DMO202002 - Report - Alejandra van de Roer - Mobile

This latest report from Telecompaper's continued research into developments in the Dutch communication services market looks at the leading Dutch mobile network operators: KPN, Vodafone, T-Mobile/Tele2 and the MVNO market. It analyses second quarter 2020 results, both revenue and subscriber base, and compares the findings with results in the previous quarters and year. The report provides splits at different levels, from postpaid to prepaid but also from a network operator to retail point of ...

Dutch Broadband 2020-Q2

01 Sep 2020 - DUB202002 - Report - Kamiel Albrecht - Internet

This report analyses developments in the second quarter of 2020 in the Dutch market for broadband internet access, focusing on mass market connections including consumer and SOHO (Small Office Home Office). The report further includes data on triple-play developments, fixed market revenues and broadband revenues. The findings are compared with results from previous periods. The analysis is based on Telecompaper's continuous research into the development of the Dutch broadband communication ...

Belgium Mobile Operators 2020 Q2- Excel

13 Aug 2020 - BMO202002 - Report - Marion ter Welle - Mobile

This EXCEL sheet summarizes all important available KPIs from all mobile network operators in the Belgian market. MNOs covered are Proximus, Orange Belgium (Mobistar) and Telenet/Base; KPIs shown include mobile customer numbers, mobile service revenues and ARPUs providing splits by postpaid/ prepaid by individual operator. Period covered from Q4 2006 up to Q2 ...

T-Mobile NL Consumer

12 Aug 2020 - CP12005 - T-Mobile Consumer - Profile - Marion ter Welle - Internet, Mobile

This company profile analyses T-Mobile Netherlands, a provider of mobile voice and data services to both private and business customers in the Netherlands. This profile focuses on T-Mobile Netherlands' consumer activities. The report contains information on T-Mobile's current position and strategy. It discusses the company's latest financial figures and gives an overview of its current mobile and fixed network. The report provides details of the product portfolio. It looks at the market in ...

Dutch Apps Market - 2020Q2

06 Aug 2020 - DAM2020Q2 - Report - Sanne de Bruyckere, Tim Wijkman - Mobile

Dutch Apps Market is a quarterly report that looks at mobile apps development in the Dutch market. The reports covers eight areas: apps segments, Voice/IM apps, banking apps, video apps smartphone, video apps tablets, music apps, provider apps and gaming apps. This new edition has an improved lay-out, theTikTok profile is added and several video apps added to quality and frequency ...

Lycamobile NL

15 Jul 2020 - CP12638-Lycamobile - Profile - Alejandra van de Roer - Mobile

This company profile covers the activities of Dutch MVNO Lycamobile. This company profile focuses on Lycamobile's business operations in the Netherlands and contains information on company's background, current proposition and marketing and sales focus. It also describes its strengths and ...

Lebara NL

15 Jul 2020 - CP12637-Lebara - Profile - Alejandra van de Roer - Mobile

This company profile covers the activities of Dutch MVNO Lebara. This company profile focuses on Lebara's business operations in the Netherlands and contains information on company's background, current proposition and marketing and sales focus. It also describes its strengths and ...

Simpel NL

15 Jul 2020 - CP12636-Simpel - Profile - Alejandra van de Roer - Mobile

This company profile covers the activities of Dutch MVNO Simpel. This company profile focuses on Simpel's business operations in the Netherlands and contains information on company's background, current proposition and marketing and sales focus. It also describes its strengths and ...

Dutch Mobile Virtual Operators 2020 Q1 - Profile binder

15 Jul 2020 - RDVP22001-Dutch Mobile Virtual Operators Profiles - Report - Alejandra van de Roer, Marion ter Welle - Mobile

In this document you will find all the company profiles written for the report 'Dutch Mobile Virtual Operators 2020 Q1'. We have produced company profiles on most of the top active virtual players covered in this report. The mentioned report covers the development of the virtual operator market in the Netherlands as of the first quarter of 2020, for more information see following link. Each profile is available separately too (upon request, email to sales@telecompaper.com), but this combined ...

Dutch Mobile Virtual Operators 2020-Q1

14 Jul 2020 - DMVO2001-Dutch Mobile Virtual Operators Q1 2020 - Report - Alejandra van de Roer, Marion ter Welle - Mobile

This report covers the virtual operator market in the Netherlands (MVNOs and second brands of MNOs) as of the first quarter of 2020. It has an operational focus, commenting on subscriber numbers and mobile service revenues, market shares, marketing spending and related developments, rather than a financial focus. This research document also provides access to company profiles of  the top active players (with more than 50 thousands mobile Sims), upon request other profiles can be provided. The ...

Dutch TV-Video Market 2020-Q1

26 Jun 2020 - DVM202001 - Report - Kamiel Albrecht, Sanne de Bruyckere, Tim Poulus - Broadcast, Internet

The report covers revenues generated by more than 25 companies in the Netherlands ranging from TV operators including Ziggo, KPN, Delta, Caiway, Canal Digitaal, T-Mobile and Tele2, premium-TV providers like Film1, Fox Sports and Ziggo Sport Totaal as well as OTT video services including Netflix, Videoland, Amazon Prime Video, Apple TV+, Disney+ and Pathé ...

Dutch Multiplay Market 2020-Q1

24 Jun 2020 - DMM202001 - Report - Erik Compter, Kamiel Albrecht - Broadcast, Fixed, Internet, Mobile

The report provides a comprehensive overview and insight into the Dutch consumer multi-play market. We analyse the Dutch telecoms markets from a bundling perspective. We report on the number of 1P, 2P, 3P and 4P subscribers, based on both company reports and our own calculations and estimates. We define multiplay households as households with a broadband subscription plus one of these three services: mobile, fixed telephony, or TV with the same ...

Thuiswerken in tijden van Corona

22 Jun 2020 - TPCI-Thuiswerken-v2020 - Report - , Marion ter Welle, Sanne de Bruyckere - General

Met ons nieuwe Digital Life onderzoeksprogramma wil Telecompaper een bijdrage leveren aan het verkrijgen van meer inzicht in ontwikkelingen rondom huis, werk, vervoer en entertainment. We volgen daarin nauwgezet het gebruik van digitale diensten via ons Consumer Insight Panel. Met dit gratis rapport willen we onze inzichten delen over thuiswerken in tijden van Corona. Na registratie is dit rapport gratis te ...

Dutch Fixed Telephony 2020-Q1

16 Jun 2020 - DFT202001 - Report - Kamiel Albrecht, Wiebe Hotte - Fixed

This report analyses developments in the Dutch mass market (consumer & SOHO) for fixed telephony in the first quarter of 2020, and compares the findings with previous quarters. The analysis is based on Telecompaper's continuous research into the development of the Dutch communication services market. The focus is on KPN as the only national fixed network operator as well as VoIP provider via fibre or DSL networks and the VoIP services provided by cable network operators (Ziggo, Delta, Caiway) ...

Dutch Mobile Operators 2020-Q1

16 Jun 2020 - DMO202001 - Report - Alejandra van de Roer - Mobile

This latest report from Telecompaper's continued research into developments in the Dutch communication services market looks at the leading Dutch mobile network operators: KPN, Vodafone, T-Mobile/Tele2 and the MVNO market. It analyses first quarter 2020 results, both revenue and subscriber base, and compares the findings with results in the previous quarters and year. The report provides splits at different levels, from postpaid to prepaid but also from a network operator to retail point of ...