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Research - Consumer

By collecting data from various sources, such as our Consumer Panel and Mobile Tracker, we are able to continuously track short and long term trends in the telecommunications market. With this information we compile different kinds of reports about various subjects, spread out across different markets and countries. This research can provide you with the data you need to support your business.

These reports come in various shapes and sizes, such as research briefs, quarterly reports, competitive updates, promotions updates and regularly updated company profiles. Subjects covered are, for example, the Dutch FTTH market, the pricing of mobile packages across Europe, the pricing of broadband in Western Europe and international roaming habits.

Below you can find a complete list of the research reports we have published. If you need a customized answer, please consult the Custom Research page.

To view our upcoming research for all editions, or per edition, please tick the box 'Include future research'.


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Dutch Multiplay Market 2021-Q2

04 Oct 2021 - DMM202102 - Report - Erik Compter, Kamiel Albrecht - Broadcast, Fixed, Internet, Mobile

The report provides a comprehensive overview and insight into the Dutch consumer multi-play market. We analyse the Dutch telecoms markets from a bundling perspective. We report on the number of 1P, 2P, 3P and 4P subscribers, based on both company reports and our own calculations and estimates. ...

Dutch TV-Video Market 2021-Q2

21 Sep 2021 - DVM202102 - Report - Bart Kooning, Kamiel Albrecht, Tim Poulus - Broadcast, Internet

This report estimates the size and value of the Dutch video market, consisting of both the traditional pay-TV market (TV) and the internet-based (over-the-top) services market (OTT video). Our focus is on the retail mass market (consumer/SOHO) in the Netherlands and on service revenues. The report covers revenues generated by more than 25 companies in the Netherlands ranging from TV operators including Ziggo, KPN, Delta, Caiway, Canal Digitaal, T-Mobile and Tele2, premium-TV providers like ...

Dutch Television Market 2021-Q2

14 Sep 2021 - DTV202102 - Report - Kamiel Albrecht - Broadcast

This report analyses developments in the Dutch market for consumer television connections and revenues in the second quarter of 2021, and compares the findings with results from previous quarters. The focus is on TV via cable networks (Ziggo, Delta and Caiway), as the largest TV technology in the Netherlands; terrestrial digital TV (DVB-T), offered by KPN's Digitenne; DVB-S (satellite), offered by Canal Digitaal; IPTV via DSL networks, offered by KPN and its brands, Tele2, T-Mobile, Online.nl, ...

Dutch Fixed Telephony 2021-Q2

10 Sep 2021 - DFT2102 - Report - Kamiel Albrecht, Wiebe Hotte - Fixed

This report analyses developments in the Dutch consumer market for fixed telephony in the second quarter of 2021, and compares the findings with previous quarters. The analysis is based on Telecompaper's continuous research into the development of the Dutch communication services market. The focus is on KPN as the only national fixed network operator as well as VoIP provider via fibre or DSL networks and the VoIP services provided by cable network operators (Ziggo, Delta, Caiway) and DSL ...

Dutch Mobile Operators 2021-Q2

09 Sep 2021 - DMO202102 - Report - Alejandra van de Roer - Mobile

This latest report from Telecompaper's continued research into developments in the Dutch communication services market looks at the leading Dutch mobile network operators: KPN, Vodafone, T-Mobile and the MVNO market. It analyses second quarter 2021 results, both revenue and subscriber base, and compares the findings with results in the previous quarters and year. The report provides splits at different levels, from postpaid to prepaid but also from a network operator to retail point of view. ...

Dutch Broadband 2021-Q2

07 Sep 2021 - DUB202102 - Report - Kamiel Albrecht - Internet

This report analyses developments in the second quarter of 2021 in the Dutch market for broadband internet access, focusing on consumer connections. The report further includes data on developments, fixed market revenues and broadband revenues. The findings are compared with results from previous periods. The analysis is based on Telecompaper's continuous research into the development of the Dutch broadband communication services market. The focus is on cable network operators (Ziggo, Delta, ...

Working From Home 2021 Q3

31 Aug 2021 - WFH202103 - Report - Bart Kooning - Fixed, General, Internet, Mobile

The adoption of working from home (WFH) has accelerated since March 2020 due to coronavirus-related restrictions. Employers face important questions about how to keep employees productive, happy and healthy while away from the office. Also, home workers mean a new potential customer base for telco & IT suppliers to ...

Dutch Apps Market - 2021Q2

11 Aug 2021 - DAM2021Q2 - Report - Bart Kooning, Tim Wijkman - Mobile

Dutch Apps Market is a quarterly report that looks at mobile apps development in the Dutch market. The reports covers eight areas: Apps segments, Voice/IM apps, Banking apps, Video apps smartphone, Video apps tablets, Music apps, Provider apps and Gaming apps. ...

Dutch Household Connected 2021 Q1

21 Jul 2021 - DHC2021Q1 - Report - Bart Kooning, Erik Compter - Broadcast, Fixed, Internet

Dutch Household Connected provides insight into the Dutch household with an internet and bundle subscription. It shows which providers and services are used, demographic characteristics, why people have chosen a particular service, etc. ...

Dutch Mobile Virtual Operators 2021 Q1 - Profile binder

13 Jul 2021 - RDVP22101 - Report - Alejandra van de Roer - Mobile

In this document you will find all the company profiles written for the report 'Dutch Mobile Virtual Operators 2021 Q1'. We have produced company profiles on most of the top active virtual players covered in this report. The mentioned report covers the development of the virtual operator market in the Netherlands as of the first quarter of 2021, for more information see following link. Each profile is available separately too (upon request, email to sales@telecompaper.com), but this combined ...

Dutch Mobile Virtual Operators 2021-Q1

09 Jul 2021 - DMVO202101 - Report - Alejandra van de Roer, Marion ter Welle, Wiebe Hotte - Mobile

This report covers the virtual operator market in the Netherlands (MVNOs and second brands of MNOs) as of the first quarter of 2021. It has an operational focus, commenting on subscriber numbers and mobile service revenues, market shares, marketing spending and related developments. This research document also provides access to company profiles of the top active players (with more than 50 thousands mobile Sims), upon request other profiles can be provided. The analysis is based on ...

Dutch Multiplay Market 2021-Q1

29 Jun 2021 - DMM202101 - Report - Erik Compter, Kamiel Albrecht - Broadcast, Fixed, Internet, Mobile

The report provides a comprehensive overview and insight into the Dutch consumer multi-play market. We analyse the Dutch telecoms markets from a bundling perspective. We report on the number of 1P, 2P, 3P and 4P subscribers, based on both company reports and our own calculations and estimates. ...

Dutch TV-Video Market 2021-Q1

25 Jun 2021 - DVM2021Q1 - Report - Bart Kooning, Kamiel Albrecht, Tim Poulus - Broadcast, Internet

This report estimates the size and value of the Dutch video market, consisting of both the traditional pay-TV market (TV) and the internet-based (over-the-top) services market (OTT video). Our focus is on the retail mass market (consumer/SOHO) in the Netherlands and on service revenues.The report covers revenues generated by more than 25 companies in the Netherlands ranging from TV operators including Ziggo, KPN, Delta, Caiway, Canal Digitaal, T-Mobile and Tele2, premium-TV providers like ...

Dutch Television Market 2021-Q1

23 Jun 2021 - DTV202101 - Report - Kamiel Albrecht - Broadcast

This report analyses developments in the Dutch market for television connections and revenues in the first quarter of 2021, and compares the findings with results from previous quarters. The focus is on TV via cable networks (Ziggo, Delta and Caiway), as the largest TV technology in the Netherlands; terrestrial digital TV (DVB-T), offered by KPN's Digitenne; DVB-S (satellite), offered by Canal Digitaal; IPTV via DSL networks, offered by KPN and its brands, Tele2, T-Mobile, Online.nl and others; ...

Dutch Mobile Operators 2021-Q1

18 Jun 2021 - DMO202101 - Report - Alejandra van de Roer - Mobile

This latest report from Telecompaper's continued research into developments in the Dutch communication services market looks at the leading Dutch mobile network operators: KPN, Vodafone, T-Mobile/Tele2 and the MVNO market. It analyses first quarter 2021 results, both revenue and subscriber base, and compares the findings with results in the previous quarters and year. The report provides splits at different levels, from postpaid to prepaid but also from a network operator to retail point of ...

Dutch Fixed Telephony 2021-Q1

16 Jun 2021 - DFT202101 - Report - Kamiel Albrecht, Wiebe Hotte - Fixed

This report analyses developments in the Dutch mass market (consumer & SOHO) for fixed telephony in the first quarter of 2021, and compares the findings with previous quarters. The analysis is based on Telecompaper's continuous research into the development of the Dutch communication services market. The focus is on KPN as the only national fixed network operator as well as VoIP provider via fibre or DSL networks and the VoIP services provided by cable network operators (Ziggo, Delta, Caiway) ...

Dutch Broadband 2021-Q1

15 Jun 2021 - DUB202101 - Report - Kamiel Albrecht - Internet

This report analyses developments in the first quarter of 2021 in the Dutch market for broadband internet access, focusing on mass market connections including consumer and SOHO (Small Office Home Office). The report further includes data on triple-play developments, fixed market revenues and broadband revenues. The findings are compared with results from previous periods. The analysis is based on Telecompaper's continuous research into the development of the Dutch broadband communication ...

Working From Home 2021 Q2

04 Jun 2021 - WFH202102 - Report - Bart Kooning - Fixed, General, Internet, Mobile

The adoption of working from home (WFH) has accelerated since March 2020 due to coronavirus-related restrictions. Employers face important questions about how to keep employees productive, happy and healthy while away from the office. Also, home workers mean a new potential customer base for telco & IT suppliers to ...

Dutch Apps Market - 2021Q1

14 May 2021 - DAM2021Q1 - Report - Tim Wijkman - Mobile

Dutch Apps Market is a quarterly report that looks at mobile apps development in the Dutch market. The reports covers eight areas: apps segments, Voice/IM apps, banking apps, video apps smartphone, video apps tablets, music apps, provider apps and gaming apps. This edition has new profiles for Amazon Prime Video, Apple TV+ and Disney+. Fox Sports Go is changed for ESPN Watch and the Mijn Ziggo app is added to the provider apps ...

Dutch Multiplay Market 2020-Q4

30 Mar 2021 - DMM2020Q4 - Report - Erik Compter, Kamiel Albrecht - Broadcast, Fixed, Internet, Mobile

The report provides a comprehensive overview and insight into the Dutch consumer multi-play market. We analyse the Dutch telecoms markets from a bundling perspective. We report on the number of 1P, 2P, 3P and 4P subscribers, based on both company reports and our own calculations and ...






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