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Research - Consumer

By collecting data from various sources, such as our Consumer Panel and Mobile Tracker, we are able to continuously track short and long term trends in the telecommunications market. With this information we compile different kinds of reports about various subjects, spread out across different markets and countries. This research can provide you with the data you need to support your business.

These reports come in various shapes and sizes, such as research briefs, quarterly reports, competitive updates, promotions updates and regularly updated company profiles. Subjects covered are, for example, the Dutch FTTH market, the pricing of mobile packages across Europe, the pricing of broadband in Western Europe and international roaming habits.

Below you can find a complete list of the research reports we have published. If you need a customized answer, please consult the Custom Research page.

To view our upcoming research for all editions, or per edition, please tick the box 'Include future research'.


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Dutch Fixed Telephony 2019-Q3

10 Dec 2019 - DFT2903 - Report - Kamiel Albrecht, Wiebe Hotte - Fixed

This report analyses developments in the Dutch mass market (consumer & SOHO) for fixed telephony in the third quarter of 2019, and compares the findings with previous quarters. The analysis is based on Telecompaper's continuous research into the development of the Dutch communication services market. The focus is on KPN as the only national fixed network operator as well as VoIP provider via fibre or DSL networks and the VoIP services provided by cable network operators (Ziggo, Delta, Caiway) ...

Dutch Television Market 2019-Q3

09 Dec 2019 - DTV201903 - Report - Kamiel Albrecht - Broadcast

This report analyses developments in the Dutch market for television connections and revenues in the third quarter of 2019, and compares the findings with results from previous quarters. The focus is on TV via cable networks (Ziggo, Delta and Caiway), as the largest TV technology in the Netherlands; terrestrial digital TV (DVB-T), offered by KPN's Digitenne; DVB-S (satellite), offered by Canal Digitaal; IPTV via DSL networks, offered by KPN and its brands, Tele2, T-Mobile, Online.nl and others; ...

Dutch Broadband 2019-Q3

04 Dec 2019 - DUB201903 - Report - Kamiel Albrecht - Internet

This report analyses developments in the third quarter of 2019 in the Dutch market for broadband internet access, focusing on mass market connections including consumer and SOHO (Small Office Home Office). The report further includes data on triple-play developments, fixed market revenues and broadband revenues. The findings are compared with results from previous periods. The analysis is based on Telecompaper's continuous research into the development of the Dutch broadband communication ...

Dutch Mobile Operators 2019-Q3

04 Dec 2019 - DMO201903 - Report - Alejandra van de Roer - Mobile

This latest report from Telecompaper's continued research into developments in the Dutch communication services market looks at the leading Dutch mobile network operators: KPN, Vodafone, T-Mobile/Tele2 and the MVNO market. It analyses third quarter 2019 results, both revenue and subscriber base, and compares the findings with results in the previous quarters and year. The report provides splits at different levels, from postpaid to prepaid but also from a network operator to retail point of ...

Belgian Mobile Virtual Operators 2019 Q3

27 Nov 2019 - BVO201903 - Report - Marion ter Welle - Mobile

This report covers the mobile virtual operator market in Belgium as of the third quarter of 2019. This report has an operational focus, commenting on subscriber numbers, market shares and related developments, rather than a financial focus. The analysis is based on Telecompaper's continuous research into the development of the Belgian mobile virtual operators market. The focus is on all types of virtual operators, including operator owned virtual brands, co-marketing partnerships and ...

Budget Alles-in-1

26 Nov 2019 - CP12631-Budget - Profile - Wiebe Hotte - Broadcast, Fixed, Internet

This company profile analyses Budget Alles-in-1, a provider of telecom services in The Netherlands. The profile focuses on Budget's telecom activities including information on Budget's current position and strategy. It gives an overview of its current network. The report provides details of the product portfolio of Budget Alles-in-1. It looks at the market in which Budget operates as well as its competitors. Furthermore the profile reports on Budget's marketing activities, including its ...

Belgium Mobile Operators 2019 Q3- Excel

04 Nov 2019 - BMO201903 - Report - Marion ter Welle - Mobile

This EXCEL sheet summarizes all important available KPIs from all mobile network operators in the Belgian market. MNOs covered are Proximus, Orange Belgium (Mobistar) and Telenet/Base; KPIs shown include mobile customer numbers, mobile service revenues and ARPUs providing splits by postpaid/ prepaid by individual operator. Period covered from Q4 2006 up to Q3 ...

Dutch Apps Market - 2019Q3

28 Oct 2019 - DAM2019Q3 - Report - Tim Wijkman - Mobile

Dutch Apps Market is a quarterly report that looks at mobile apps development in the Dutch market. The reports covers eight areas: apps segments, Voice/IM apps, banking apps, video apps smartphone, video apps tablets, music apps, provider apps and gaming ...

Triple Play Insights 2019 Q2

23 Oct 2019 - TPI2019Q2 - Report - Erik Compter, Sanne de Bruyckere - Broadcast, Fixed, Internet

The Triple Play Insights report recognizes the growing importance of triple and dual (broadband + TV) play plans in the market. The current position of each provider in the triple play market is clearly presented, as well as how the market positions have changed over time. ...

Dutch TV-Video Market 2019-Q2

21 Oct 2019 - DVM201902 - Report - Kamiel Albrecht - Broadcast, Internet

The report covers revenues generated by more than 25 companies in the Netherlands ranging from TV operators including Ziggo, KPN, Delta, Caiway, Canal Digitaal, T-Mobile and Tele2, premium-TV providers like Film1, Fox Sports and Ziggo Sport Totaal as well as OTT video services including Netflix, Videoland, Amazon Prime Video and Pathé ...

Vodafone NL Consumer

11 Oct 2019 - CP12002 - Vodafone Consumer - Profile - Marion ter Welle - Mobile

This company profile analyses Vodafone Consumer's activities in the Netherlands. The newly formed VodafoneZiggo JV is discussed but as the propositions are still marketed separately to consumers, this profile focuses on the Vodafone offerings. The report contains information on Vodafone Netherlands' current position and strategy. It discusses the company's latest financial figures and gives an overview of its current network. The report provides details of the product portfolio of Vodafone ...

Dutch Multiplay Market 2019-Q2

24 Sep 2019 - DMM201902 - Report - Erik Compter, Kamiel Albrecht - Broadcast, Fixed, Internet, Mobile

The report provides a comprehensive overview and insight into the Dutch consumer multi-play market. We analyse the Dutch telecoms markets from a bundling perspective. We report on the number of 1P, 2P, 3P and 4P subscribers, based on both company reports and our own calculations and estimates. ...

Dutch Fixed Telephony 2019-Q2

18 Sep 2019 - DFT201902 - Report - Kamiel Albrecht, Wiebe Hotte - Fixed

This report analyses developments in the Dutch mass market (consumer & SOHO) for fixed telephony in the second quarter of 2019, and compares the findings with previous quarters. The analysis is based on Telecompaper's continuous research into the development of the Dutch communication services market. The focus is on KPN as the only national fixed network operator as well as VoIP provider via fibre or DSL networks and the VoIP services provided by cable network operators (Ziggo, Delta, Caiway) ...

Dutch Television Market 2019-Q2

09 Sep 2019 - DTV201902 - Report - Kamiel Albrecht - Broadcast

This report analyses developments in the Dutch market for television connections and revenues in the second quarter of 2019, and compares the findings with results from previous quarters. The focus is on TV via cable networks (Ziggo, Delta and Caiway), as the largest TV technology in the Netherlands; terrestrial digital TV (DVB-T), offered by KPN's Digitenne; DVB-S (satellite), offered by Canal Digitaal; IPTV via DSL networks, offered by KPN and its brands, Tele2, T-Mobile, Online.nl and ...

Dutch Broadband 2019-Q2

06 Sep 2019 - DUB201902 - Report - Kamiel Albrecht - Internet

This report analyses developments in the second quarter of 2019 in the Dutch market for broadband internet access, focusing on mass market connections including consumer and SOHO (Small Office Home Office). The report further includes data on triple-play developments, fixed market revenues and broadband revenues. The findings are compared with results from previous periods. The analysis is based on Telecompaper's continuous research into the development of the Dutch broadband communication ...

Dutch Mobile Operators 2019-Q2

05 Sep 2019 - DMO201902 - Report - Alejandra van de Roer - Mobile

This latest report from Telecompaper's continued research into developments in the Dutch communication services market looks at the leading Dutch mobile network operators: KPN, Vodafone, T-Mobile/Tele2 and the MVNO market. It analyses second quarter 2019 results, both revenue and subscriber base, and compares the findings with results in the previous quarters and year. The report provides splits at different levels, from postpaid to prepaid but also from a network operator to retail point of ...

KPN NL Consumer

27 Aug 2019 - CP12402-KPN Consumer - Profile - Marion ter Welle - Broadcast, Fixed, Internet, Mobile

This company profile analyses KPN Consumer's activities in the Netherlands. The report contains information on KPN Consumer's current position and strategy. It discusses the company's latest financial figures and gives an overview of its current network. The report provides details of the product portfolio of KPN Consumer. It looks at the market in which KPN Consumer operates as well as its competitors. Furthermore the profile reports on KPN Consumer's marketing activities, including its ...

Belgium Mobile Operators 2019 Q2- Excel

15 Aug 2019 - BMO201902 - Report - Marion ter Welle - Mobile

This EXCEL sheet summarizes all important available KPIs from all mobile network operators in the Belgian market. MNOs covered are Proximus, Orange Belgium (Mobistar) and Telenet/Base; KPIs shown include mobile customer numbers, mobile service revenues and ARPUs providing splits by postpaid/ prepaid by individual operator. Period covered from Q4 2006 up to Q2 ...

Tele2 NL Consumer

26 Jul 2019 - CP12419 Tele2 Consumer - Profile - Alejandra van de Roer, Kamiel Albrecht - Fixed, Internet, Mobile

This company profile offers insight into the consumer activities of Tele2 Netherlands, since Q1 2019 merged with T-Mobile Netherlands. The report contains information on the company's current position and strategy. It discusses the company's latest financial figures and gives an overview of its current network. The report provides details of the current consumer product portfolio of the Tele2 brand. It looks at the market in which the company operates as well as its competitors. Furthermore the ...

Dutch Apps Market - 2019Q2

26 Jul 2019 - DAM2019Q1 - Report - Tim Wijkman - Mobile

Dutch Apps Market is a quarterly report that looks at mobile apps development in the Dutch market. The reports covers eight areas: apps segments, Voice/IM apps, banking apps, video apps smartphone, video apps tablets, music apps, provider apps and gaming ...