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Research - Consumer

By collecting data from various sources, such as our Consumer Panel and Mobile Tracker, we are able to continuously track short and long term trends in the telecommunications market. With this information we compile different kinds of reports about various subjects, spread out across different markets and countries. This research can provide you with the data you need to support your business.

These reports come in various shapes and sizes, such as research briefs, quarterly reports, competitive updates, promotions updates and regularly updated company profiles. Subjects covered are, for example, the Dutch FTTH market, the pricing of mobile packages across Europe, the pricing of broadband in Western Europe and international roaming habits.

Below you can find a complete list of the research reports we have published. If you need a customized answer, please consult the Custom Research page.

To view our upcoming research for all editions, or per edition, please tick the box 'Include future research'.


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Triple Play Insights 2019 Q4

25 Mar 2020 - TPI2019Q4 - Report - Erik Compter, Sanne de Bruyckere - Broadcast, Fixed, Internet

The Triple Play Insights report recognizes the growing importance of triple and dual (broadband + TV) play plans in the market. The current position of each provider in the triple play market is clearly presented, as well as how the market positions have changed over ...

Dutch Multiplay Market 2019-Q4

20 Mar 2020 - DMM201904 - Report - Erik Compter, Kamiel Albrecht - Broadcast, Fixed, Internet, Mobile

We define multiplay households as households with a broadband subscription plus one of these three services: mobile, fixed telephony, or TV with the same ...

Dutch Fixed Telephony 2019-Q4

19 Mar 2020 - DFT201904 - Report - Kamiel Albrecht, Wiebe Hotte - Fixed

This report analyses developments in the Dutch mass market (consumer & SOHO) for fixed telephony in the fourth quarter of 2019, and compares the findings with previous quarters. The analysis is based on Telecompaper's continuous research into the development of the Dutch communication services market. The focus is on KPN as the only national fixed network operator as well as VoIP provider via fibre or DSL networks and the VoIP services provided by cable network operators (Ziggo, Delta, Caiway) ...

Dutch Television Market 2019-Q4

16 Mar 2020 - DTV201904 - Report - Kamiel Albrecht - Broadcast

This report analyses developments in the Dutch market for television connections and revenues in the fourth quarter of 2019, and compares the findings with results from previous quarters. The focus is on TV via cable networks (Ziggo, Delta and Caiway), as the largest TV technology in the Netherlands; terrestrial digital TV (DVB-T), offered by KPN's Digitenne; DVB-S (satellite), offered by Canal Digitaal; IPTV via DSL networks, offered by KPN and its brands, Tele2, T-Mobile, Online.nl and ...

Dutch Mobile Operators 2019-Q4

13 Mar 2020 - DMO201904-Dutch Mobile Operators Q4 2019 - Report - Alejandra van de Roer - Mobile

This latest report from Telecompaper's continued research into developments in the Dutch communication services market looks at the leading Dutch mobile network operators: KPN, Vodafone, T-Mobile/Tele2 and the MVNO market. It analyses fourth quarter 2019 results, both revenue and subscriber base, and compares the findings with results in the previous quarters and year. The report provides splits at different levels, from postpaid to prepaid but also from a network operator to retail point of ...

Dutch Broadband 2019-Q4

12 Mar 2020 - DUB2019Q4 - Report - Kamiel Albrecht - Internet

This report analyses developments in the fourth quarter of 2019 in the Dutch market for broadband internet access, focusing on mass market connections including consumer and SOHO (Small Office Home Office). The report further includes data on triple-play developments, fixed market revenues and broadband revenues. The findings are compared with results from previous periods. The analysis is based on Telecompaper's continuous research into the development of the Dutch broadband communication ...

Belgium Mobile Operators 2019 Q4- Excel

10 Mar 2020 - BMO201904 - Report - Marion ter Welle - Mobile

This EXCEL sheet summarizes all important available KPIs from all mobile network operators in the Belgian market. MNOs covered are Proximus, Orange Belgium (Mobistar) and Telenet/Base; KPIs shown include mobile customer numbers, mobile service revenues and ARPUs providing splits by postpaid/ prepaid by individual operator. Period covered from Q4 2006 up to Q4 ...

NPO

06 Mar 2020 - CP12661-NPO - Profile - Wiebe Hotte - Broadcast

This company profile analyses the NPO (Dutch foundation for public broadcasting). The report contains information on its current position and strategy. It gives an overview of its current network. It looks at the market in which the NPO operates as well as its competitors. Furthermore, the profile reports on its marketing activities, including its customer strategy. Lastly the profile contains Telecompaper's SWOT analysis of the ...

M7 NL

11 Feb 2020 - CP12639-M7 Netherlands - Profile - Kamiel Albrecht - Broadcast, Fixed, Internet

This company profile analyses M7 Netherlands, a provider of satellite and IPTV services, as well as broadband and fixed telephony in the Netherlands. The company uses one brands for its broadband activities, Online.nl; and the Canal Digitaal brand for (satellite/IP) TV. This report contains information on M7's current position and strategy, gives an overview of its infrastructure and product portfolio, and looks at the market in which M7's brands operate and its competitors. Furthermore the ...

XS4ALL

10 Feb 2020 - CP12610 XS4ALL - Profile - Kamiel Albrecht - Broadcast, Fixed, Internet

This company profile analyses XS4ALL, the oldest consumer ISP in the Netherlands and KPN subsidiary. The report contains information on XS4ALL' current position and strategy. It discusses the financial figures and RGUs for KPN's Consumer division and gives a short overview of the networks used by XS4ALL. The report provides details of the product portfolio of XS4ALL. It looks at the market in which XS4ALL operates as well as its competitors. Furthermore the profile reports on XS4ALL' marketing ...

Dutch Apps Market - 2019Q4

05 Feb 2020 - DAM2019Q4 - Report - Tim Wijkman - Mobile

Dutch Apps Market is a quarterly report that looks at mobile apps development in the Dutch market. The reports covers eight areas: apps segments, Voice/IM apps, banking apps, video apps smartphone, video apps tablets, music apps, provider apps and gaming ...

Dean One

04 Feb 2020 - CP12653-Dean One - Profile - Wiebe Hotte - Fixed, Mobile

This company profile covers the activities of Dean One, a telecom provider in the Dutch business market. This company profile focuses on Dean One's business operations and contains information on company's background, current proposition and marketing and sales focus. It also describes its strengths and ...

Triple Play Insights 2019 Q3

31 Jan 2020 - TPI2019Q3 - Report - Erik Compter, Sanne de Bruyckere - Broadcast, Fixed, Internet

The Triple Play Insights report recognizes the growing importance of triple and dual (broadband + TV) play plans in the market. The current position of each provider in the triple play market is clearly presented, as well as how the market positions have changed over ...

Dutch TV-Video Market 2019-Q3

08 Jan 2020 - DVM201903 - Report - Kamiel Albrecht, Sanne de Bruyckere, Tim Poulus - Broadcast, Internet

This report estimates the size and value of the Dutch video market, covering revenues generated by more than 25 companies in the Netherlands ranging from TV operators including Ziggo, KPN, Delta, Caiway, Canal Digitaal, T-Mobile and Tele2, premium-TV providers like Film1, Fox Sports and Ziggo Sport Totaal as well as OTT video services including Netflix, Videoland, Amazon Prime Video and Pathé Thuis. ...

Lycamobile NL

23 Dec 2019 - CP12638-Lycamobile - Profile - Alejandra van de Roer - Mobile

This company profile covers the activities of Dutch MVNO Lycamobile. This company profile focuses on Lycamobile's business operations in the Netherlands and contains information on company's background, current proposition and marketing and sales focus. It also describes its strengths and ...

Lebara NL

23 Dec 2019 - CP12637-Lebara - Profile - Alejandra van de Roer - Mobile

This company profile covers the activities of Dutch MVNO Lebara. This company profile focuses on Lebara's business operations in the Netherlands and contains information on company's background, current proposition and marketing and sales focus. It also describes its strengths and ...

Simpel NL

23 Dec 2019 - CP12636-Simpel - Profile - Alejandra van de Roer - Mobile

This company profile covers the activities of Dutch MVNO Simpel. This company profile focuses on Simpel's business operations in the Netherlands and contains information on company's background, current proposition and marketing and sales focus. It also describes its strengths and ...

Dutch Mobile Virtual Operators 2019 Q3 - Profile binder

23 Dec 2019 - RDVP21903-Dutch Mobile Virtual Operators Profiles - Report - Alejandra van de Roer, Marion ter Welle, Wiebe Hotte - Mobile

In this document you will find all the company profiles written for the report 'Dutch Mobile Virtual Operators 2019 Q3'. We have produced company profiles on most of the top active virtual players covered in this report. The mentioned report covers the development of the virtual operator market in the Netherlands as of the third quarter of 2019, for more information see following link. Each profile is available separately too (upon request, email to sales@telecompaper.com), but this combined ...

Dutch Mobile Virtual Operators 2019-Q3

20 Dec 2019 - DMVO210903-Dutch Mobile Virtual Operators Q3 2019 - Report - Alejandra van de Roer, Marion ter Welle - Mobile

This report covers the virtual operator market in the Netherlands (MVNOs and second brands of MNOs) as of the third quarter of 2019. It has an operational focus, commenting on subscriber numbers and mobile service revenues, market shares, marketing spending and related developments, rather than a financial focus. This research document also provides access to company profiles of  the top active players (with more than 50 thousands mobile Sims), upon request other profiles can be provided. The ...

Dutch Multiplay Market 2019-Q3

16 Dec 2019 - DMM201903 - Report - Erik Compter, Kamiel Albrecht - Broadcast, Fixed, Internet, Mobile

The report provides a comprehensive overview and insight into the Dutch consumer multi-play market. We analyse the Dutch telecoms markets from a bundling perspective. We report on the number of 1P, 2P, 3P and 4P subscribers, based on both company reports and our own calculations and estimates. ...