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Research - Voice services

By collecting data from various sources, such as our Consumer Panel and Mobile Tracker, we are able to continuously track short and long term trends in the telecommunications market. With this information we compile different kinds of reports about various subjects, spread out across different markets and countries. This research can provide you with the data you need to support your business.

These reports come in various shapes and sizes, such as research briefs, quarterly reports, competitive updates, promotions updates and regularly updated company profiles. Subjects covered are, for example, the Dutch FTTH market, the pricing of mobile packages across Europe, the pricing of broadband in Western Europe and international roaming habits.

Below you can find a complete list of the research reports we have published. If you need a customized answer, please consult the Custom Research page.

To view our upcoming research for all editions, or per edition, please tick the box 'Include future research'.


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Dutch Fixed Telephony 2019-Q2

11 Sep 2019 - DFT201902 - Report - Kamiel Albrecht, Wiebe Hotte - Fixed

This report analyses developments in the Dutch mass market (consumer & SOHO) for fixed telephony in the second quarter of 2019, and compares the findings with previous quarters. The analysis is based on Telecompaper's continuous research into the development of the Dutch communication services market. The focus is on KPN as the only national fixed network operator as well as VoIP provider via fibre or DSL networks and the VoIP services provided by cable network operators (Ziggo, Delta, Caiway) ...

Dutch Mobile Operators 2019-Q2

05 Sep 2019 - DMO201902 - Report - Alejandra van de Roer - Mobile

This latest report from Telecompaper's continued research into developments in the Dutch communication services market looks at the leading Dutch mobile network operators: KPN, Vodafone, T-Mobile/Tele2 and the MVNO market. It analyses second quarter 2019 results, both revenue and subscriber base, and compares the findings with results in the previous quarters and year. The report provides splits at different levels, from postpaid to prepaid but also from a network operator to retail point of ...

KPN NL Consumer

27 Aug 2019 - CP12402-KPN Consumer - Profile - Marion ter Welle - Broadcast, Fixed, Internet, Mobile

This company profile analyses KPN Consumer's activities in the Netherlands. The report contains information on KPN Consumer's current position and strategy. It discusses the company's latest financial figures and gives an overview of its current network. The report provides details of the product portfolio of KPN Consumer. It looks at the market in which KPN Consumer operates as well as its competitors. Furthermore the profile reports on KPN Consumer's marketing activities, including its ...

Belgian Total Communications market 2019 Q2

23 Aug 2019 - BTC201902 - Report - Marion ter Welle - Fixed, Internet, Mobile

This report analyses developments in the Belgian market for telecommunications in the second quarter of 2019, and compares the findings with previous quarters.This report covers players in the fixed and mobile segments. Some of these players are active in both segments, while others aren't. ...

Belgium Mobile Operators 2019 Q2- Excel

15 Aug 2019 - BMO201902 - Report - Marion ter Welle - Mobile

This EXCEL sheet summarizes all important available KPIs from all mobile network operators in the Belgian market. MNOs covered are Proximus, Orange Belgium (Mobistar) and Telenet/Base; KPIs shown include mobile customer numbers, mobile service revenues and ARPUs providing splits by postpaid/ prepaid by individual operator. Period covered from Q4 2006 up to Q2 ...

Tele2 NL Business

30 Jul 2019 - CP12416 Tele2 Business - Profile - Alejandra van de Roer - Fixed, Internet, Mobile

This company profile analyses the business activities of Tele2 Netherlands since Q1 2019 merged with T-Mobile Netherlands. The report contains information on the company' current position and strategy. It discusses the company's latest financial figures and gives an overview of its current network. The report provides details of the business product portfolio of the Tele2 business brand. It looks at the market in which the company operates as well as its competitors. Furthermore the profile ...

Ziggo Consumer

29 Jul 2019 - CP12210-Ziggo Consumer - Profile - Kamiel Albrecht - Broadcast, Fixed, Internet

This company profile analyses Ziggo Consumer The report contains information on Ziggo Consumer's current position and strategy. It discusses VodafoneZiggo's latest financial figures focused on cable consumer services and gives an overview of its current network. The report provides details of the product portfolio of Ziggo Consumer. It looks at the market in which Ziggo Consumer operates as well as its competitors. Furthermore the profile reports on Ziggo Consumer's marketing activities, ...

Tele2 NL Consumer

26 Jul 2019 - CP12419 Tele2 Consumer - Profile - Alejandra van de Roer, Kamiel Albrecht - Fixed, Internet, Mobile

This company profile offers insight into the consumer activities of Tele2 Netherlands, since Q1 2019 merged with T-Mobile Netherlands. The report contains information on the company's current position and strategy. It discusses the company's latest financial figures and gives an overview of its current network. The report provides details of the current consumer product portfolio of the Tele2 brand. It looks at the market in which the company operates as well as its competitors. Furthermore the ...

Dutch Apps Market - 2019Q2

26 Jul 2019 - DAM2019Q1 - Report - Tim Wijkman - Mobile

Dutch Apps Market is a quarterly report that looks at mobile apps development in the Dutch market. The reports covers eight areas: apps segments, Voice/IM apps, banking apps, video apps smartphone, video apps tablets, music apps, provider apps and gaming ...

T-Mobile NL Business

16 Jul 2019 - CP12630- TMO NL Business - Profile - Alejandra van de Roer - Internet, Mobile

This company profile covers the activities of Deutsche Telekom's subsidiary T-Mobile Netherlands including the recent merger with Tele2 Netherlands. This company profile focuses on T-Mobile's business operations in the Netherlands and contains information on T-Mobile's current position and strategy. It discusses the company's latest financial figures and gives an overview of its network infrastructure. The report provides details of the business product portfolio of T-Mobile and looks at the ...

Dutch Mobile Virtual Operators 2019 Q1 - Profile binder

12 Jul 2019 - RDVP21901-Dutch Mobile Vitual Operators Profiles - Report - Alejandra van de Roer, Marion ter Welle - Mobile

In this document you will find all the company profiles written for the report 'Dutch Mobile Virtual Operators 2019 Q1'. We have produced company profiles on most of the top active virtual players covered in this report. The mentioned report covers the development of the virtual operator market in the Netherlands as of the first quarter of 20190, for more information see following link. Each profile is available separately too (upon request, email to sales@telecompaper.com), but this combined ...

T-Mobile NL Consumer

10 Jul 2019 - CP12005 - T-Mobile Consumer - Profile - Marion ter Welle - Internet, Mobile

This company profile analyses T-Mobile Netherlands, a provider of mobile voice and data services to both private and business customers in the Netherlands. This profile focuses on T-Mobile Netherlands' consumer activities. The report contains information on T-Mobile's current position and strategy. It discusses the company's latest financial figures and gives an overview of its current mobile and fixed network. The report provides details of the product portfolio. It looks at the market in ...

Dutch Mobile Virtual Operators 2019-Q1

09 Jul 2019 - DMVO210901-Dutch Mobile Virtual Operators Q1 2019 - Report - Alejandra van de Roer, Marion ter Welle - Mobile

This report covers the virtual operator market in the Netherlands (MVNOs and second brands of MNOs) as of the first quarter of 2019. It has an operational focus, commenting on subscriber numbers and mobile service revenues, market shares, marketing spending and related developments, rather than a financial focus. This research document also provides access to company profiles of  the top active players (with more than 50 thousands mobile Sims), upon request other profiles can be provided. The ...

Dutch Mobile Monitor 2019 Q1

09 Jul 2019 - MM201901 - Report - Alejandra van de Roer, Marion ter Welle, Tim Poulus - Mobile

The market is discussed, both in terms of usage, market shares, subscribers, etc. and in terms of providers, strategies and corporate actions. The network point of view is represented by an overview of the developments around LTE as well as 5G ...

Voiceworks

04 Jul 2019 - CP12634 - Profile - Wiebe Hotte - Fixed, Internet, Mobile

This company profile analyses Voiceworks' activities in the Netherlands. The report contains information on Voiceworks' current position and strategy. It discusses the company's latest financial figures and gives an overview of its current network. The report provides details of the product portfolio of Voiceworks and looks at the markets in which Voiceworks operates as well as its competitors. Furthermore the profile reports on Voiceworks' marketing activities, including its customer strategy. ...

Dutch Multiplay Market 2019-Q1

27 Jun 2019 - DMM201901 - Report - Erik Compter, Kamiel Albrecht - Broadcast, Fixed, Internet, Mobile

The report provides a comprehensive overview and insight into the Dutch consumer multi-play market. We analyse the Dutch telecoms markets from a bundling perspective. We report on the number of 1P, 2P, 3P and 4P subscribers, based on both company reports and our own calculations and estimates. Our assumption is that broadband is the leading telco service. Hence we focused on multi-plays containing broadband. It is a proxy for households, now that broadband penetration is approaching 100% ...

Telecom Business Market Insight 2019 Q1

25 Jun 2019 - TBMI201901 - Report - Alejandra van de Roer, Kamiel Albrecht, Sanne de Bruyckere, Wiebe Hotte - Fixed, General, Internet, Mobile

In the Telecom Business Market Insight report Telecompaper analyses the Dutch business telecoms market, focusing on quantitative data up to Q1 2019. It offers a transparent and objective overview of the business market, through detailed insights into retail revenues and customer numbers. These are split into different types of telecom ...

VOO

25 Jun 2019 - CP12642 -VOO - Profile - Marion ter Welle - Broadcast, Internet, Mobile

This company profile analyses VOO, a cable operator and MVNO active in Belgium. This report contains information on VOO's current position and strategy, gives an overview of its infrastructure and product portfolio, and looks at the market in which VOO operates and its competitors. Furthermore the profile reports on VOO's marketing activities, including its customer strategy. Lastly the profile contains Telecompaper's SWOT analysis of ...

DELTA Fiber Netherlands

20 Jun 2019 - CP12643-Delta Fiber NL - Profile - Wiebe Hotte - Fixed, Internet

This company profile analyses DELTA Fiber's activities in the Netherlands. The report contains information on DELTA Fiber's current position and strategy and gives an overview of its network. The report provides details of the product portfolio of DELTA Fiber Netherlands and looks at the market in which DELTA Fiber Netherlands and its competitors operate. The profile also reports on DELTA Fiber's marketing activities, including its customer strategy. Finally, the profile contains Telecompaper's ...

Dutch Fixed Telephony 2019-Q1

17 Jun 2019 - DFT201901 - Report - Kamiel Albrecht, Wiebe Hotte - Fixed

This report analyses developments in the Dutch mass market (consumer & SOHO) for fixed telephony in the first quarter of 2019, and compares the findings with previous quarters. The analysis is based on Telecompaper's continuous research into the development of the Dutch communication services market. The focus is on KPN as the only national fixed network operator as well as VoIP provider via fibre or DSL networks and the VoIP services provided by cable network operators (Ziggo, Delta, Caiway) ...






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