Getronics inks IT hardware maintenance deal with Clarks

Dutch ICT services provider Getronics has signed a multi-million euro deal with Clarks, to provide the leading footwear specialist with IT hardware support and maintenance across its 633 UK branches. The five-year contract is a continuation of the two firms' existing relationship and will see Getronics responsible for ongoing support, maintenance and break-fix services for hardware, such as store EPOS systems and Clarks' iconic 3D foot gauge. As part of the new deal, Getronics will also manage a store-wide printer refresh and provide extended IT support services into Europe as Clarks embarks on its plans for international expansion.