0
Fixed

Romtelecom opens call centre for outsourcing in Bacau

Monday 3 October 2011 | 10:34 CET | News
Romtelecom Business Solutions entered into a new business field by opening a business outsource processing (BPO) call centre in the city of Bacau. This new line of business will create job opportunities for the people in the Bacau area, aiming to gather several hundred agents by the end of next year. The call centre will serve mainly business customers in Romania, but also companies abroad, aiming to have on the long term a 24/7 operating schedule. All operations of the call centre will be handled by Romtelecom managers, including the training of the staff, while a separate company will provide and select the necessary work force according to the ongoing contracts. Romtelecom guarantees the level of service and data security to its business customers, which are using the call centre's services to cover their business needs. Until the present time, the call centre has been operating as a pilot project. It has several tens of employees at this moment.

Categories: Fixed
Companies: RomTelecom
Countries: Romania
::: add a comment

Add comment

We welcome comments that add value to the discussion. We attempt to block comments that use offensive language or appear to be spam, and our editors frequently review the comments to ensure they are appropriate. If you see a comment that you believe is inappropriate to the discussion, you can bring it to our attention by using the report abuse links. As the comments are written and submitted by visitors of the Telecompaper website, they in no way represent the opinion of Telecompaper.






Telefonica/E-​Plus have 39% of customers
Germany  |  2014 Q2

Calendar   /   Industry Events

31 Oct TDC Q3 2014
31 Oct Sony fiscal Q2
31 Oct KDDI fiscal Q2
31 Oct NTT Docomo fiscal Q2
31 Oct HTC Q3 2014
31 Oct Ntelos Q3 2014
03 Nov Redline Communications Q3 2014
03 Nov Crexendo Q3 2014
03 Nov AIS Q3 2014
03 Nov Sprint Q3 2014
03 Nov TelecityGroup Q2 FY2014/15
03 Nov Earthlink Q3 2014
03 Nov Ruckus Wireless Q3 2014
03 Nov DSP Group Q3 2014
03 Nov MVNO Networking Congress
03 Nov RAN World
04 Nov Frontier Communications Q3 2014
04 Nov Com Hem Q3 2014
04 Nov Softbank fiscal Q2
04 Nov Motorola Solutions Q3 2014
04 Nov DISH Network Q3 2014
04 Nov IP Packet Optical Convergence
04 Nov TV Connect MENA
04 Nov CEM World Congress
05 Nov Sierra Wireless Q3 2014
05 Nov Level 3 Q3 2014
05 Nov Fairpoint Communications Q3 2014
05 Nov Liberty Global Q3 2014
05 Nov AVG Technologies Q3 2014
05 Nov Ixia Q3 2014
::: More Calendar Items