Telecompaper is a well respected, independent research and publishing company focussed on the global telecommunications industry. Our expert researchers are continuously monitoring the telecom industry. We offer answers to ad-hoc questions and compile reports such as research briefs, quarterly reports on the mobile and broadband industry, competitive updates, promotions updates and regularly updated company profiles.
This report analyses developments in the Belgium market for mobile communications in the first quarter of 2013 and compares the findings with results from the previous quarter and the same quarter last year. The report offers a full-year 2013 service revenue forecast with the main assumptions on market developments. The analysis is based on Telecompaper's continuous research into the development of the Belgian communication services market. The focus is on the mobile network operators Proximus, ...
The Net Promoter Score is a customer loyalty metric. The Net Promoter Score is obtained by asking customers a single question: 'How likely is it that you would recommend our company to a friend or colleague?'. In the research brief the NPS of the bigger telecom providers in the Netherlands, both mobile and fixed providers. Not only the NPS is shown but also the split in promoters, passively satisfied and detractors. Also portrayed is the split between the type of package: single, dual or ...
This company profile analyses Dutch cable network operator UPC Netherlands. The report contains information on UPC Netherlands' current position and strategy and focusses on the consumer activities. It discusses the company's latest financial figures and gives an overview of its current network. The report provides details of the product portfolio of UPC Netherlands Consumer. It looks at the market in which UPC Netherlands Consumer operates as well as its competitors. Furthermore the profile ...
This report investigates the possibilities of DSL, HFC, PON and P2P fibre to meet expected consumer bandwidth demand for 3-5 years. It starts with a discussion of some of the public models and studies that are frequently referenced when discussing future bandwidth demand. After reviewing the bandwidth requirements of various types of internet services, we then develop our own usage-based demand forecast. In the second part of this report we assess four main access technologies' ability to ...
This company profile analyses BT Benelux, a provider of managed services and solutions for multi-site organizations in the Benelux. The report contains information on BT Benelux' current position and strategy. It discusses the company's latest financial figures and gives an overview of its current network. The report provides details of the product portfolio of BT Benelux. It looks at the market in which BT Benelux operates as well as its competitors. Furthermore the profile reports on BT ...
This EXCEL sheet provides all important available KPIs from all mobile network operators in the Italian market. MNOs covered are TIM, Vodafone, Wind and 3 Italia; KPIs shown include mobile customer numbers, mobile service revenues and ARPUs providing splits by postpaid/ prepaid but also voice en non-voice each by individual operator. Period covered from Q1 2009 up to Q4 ...
This EXCEL sheet summarizes all important available KPIs from all mobile network operators in the Austrian market. MNOs covered are A1, T-Mobile Austria, Orange Austria and 3 Austria; KPIs shown include mobile customer numbers, mobile service revenues and ARPUs providing splits by postpaid/ prepaid but also voice en non-voice each by individual operator. Period covered from Q2 2008 up to Q4 ...
Dutch Apps Market is a quartely report that looks at mobile apps development in the Dutch market. The report focuses on apps for communication, instant messaging and social networking. It provides insight on download behaviour during last three months, which kind of Apps are downloaded and which of the mentioned Apps are installed on smartphone. It also gives insight in actual use of mentioned Apps and appreciation from the users. Split is given for market, provider (Hi, KPN, T-Mobile, and ...
This company profile analyses Verizon Business, a provider of integrated communications and information technology (IT) solutions in the Netherlands. The report contains information on Verizon Business' current position and strategy. It discusses the company's latest financial figures and gives an overview of its current network. The report provides details of the product portfolio of Verizon Business. It looks at the market in which Verizon Business operates as well as its competitors. ...
This EXCEL sheet provides all important available KPIs from all mobile network operators in the UK market. MNOs covered are Telefonica O2, Vodafone UK, Everything Everywhere and 3 UK; KPIs shown include mobile customer numbers, mobile service revenues and ARPUs providing splits by postpaid/ prepaid but also voice en non-voice each by individual operator. Period covered from Q1 2009 up to Q4 ...
This research brief is a sequel to the Western European mobile spectrum auctions and LTE developments briefs published in January 2012 and November 2012 . This brief provides an overview of the auctions held since then as well as upcoming spectrum auctions focusing on 800 MHz and 2600 MHz spectrum. It also includes regulatory decisions to open other frequencies, mostly 1800 MHz for LTE use. The countries covered are Austria, Belgium, Denmark, Finland, France, Germany, Ireland, Italy, ...
Telecompaper has updated its global research on the penetration of broadband services able to deliver over 50 Mbps. The country rankings are based on three widely-deployed technologies able to offer 50+ Mbps: FTTH, Docsis 3.0 and VDSL2. Since our last report on 2011, we have extended our rankings to include the top fifteen countries in terms of coverage. The only country with 100 percent coverage is Andorra, followed by several with 99 percent. The Netherlands now shares fourth place with 97 ...
This EXCEL sheet provides all important available KPIs from all mobile network operators in the Spanish market. MNOs covered are Movistar, Vodafone, Orange and Yoigo; KPIs shown include mobile customer numbers, mobile service revenues and ARPUs providing splits by postpaid/ prepaid but also voice en non-voice each by individual operator. Period covered from Q1 2009 up to Q4 ...
This EXCEL sheet summarizes a Telecompaper survey of around 1,300 broadband, dual play and triple play subscription offers across 15 Western European countries, looking at both the business and consumer markets and different types of network access ...
A number of IP-based voice apps are available on the market, allowing free or low-cost calls over a mobile data or Wi-Fi connection. Specific questions on the use of such apps were asked at the Telecompaper Consumer panel in January and February. It turned out that one-third of all Dutch smartphone users have a voice app installed on their phones. Over the past year the number of calls made with voice apps has increased. Voice apps are generally used on a Wi-Fi connection, and Telecompaper ...
This report analyses developments in the Belgian market for broadband internet services during the fourth quarter of 2012, and compares the findings with the market's performance in previous quarters. The focus is on former incumbent Belgacom and cable network operator Telenet as well as Mobistar (DSL) and cable operators VOO and Numericable. Furthermore, two slides focus on multiplay bundles with broadband and one slide on (digital) ...
The Dutch telecom retail market is still on the move. Operators continue to open new shops and transform shops they took over from independent retailers. Despite the take-overs the number of independent retailer shops increased again. For the future Telecompaper expects the number of operator shops to increase further, at the expense of small independent telecom retailers. Over the past two years the overall marketing spending of independent retailers decreased. However, the Dutch consumers ...
This research brief is an update of an earlier brief (graph based) on the development of mobile promotions by retailers in the Netherlands for the quarter periods Q2 2011 to Q4 2012. Information is based on findings from Telecompaper's Mobile Promotions Database, which tracks active promotions of mobile services on a weekly basis. Main findings: With the dissapearance of t for telecom as a retail chain, the combined share of the three largest retailers (Phone House, BelCompany, Telecombinatie) ...
This research brief is an update of an earlier brief on the development of mobile phone brands' exposure in promotions in the Netherlands. This brief (mainly graph based) covers the quarters Q2 2011 to Q4 2012. Information is based on findings from Telecompaper's Mobile Promotions Database, which tracks active promotions of mobile services on a weekly basis. Main finding: Samsung remained the most promoted handset brand in the Dutch mobile market and continued to increase its market share in ...