Telecompaper is a well respected, independent research and publishing company focussed on the global telecommunications industry. Our expert researchers are continuously monitoring the telecom industry. We offer answers to ad-hoc questions and compile reports such as research briefs, quarterly reports on the mobile and broadband industry, competitive updates, promotions updates and regularly updated company profiles.
This research brief is an update of an earlier brief on the development of mobile phone brands' exposure in promotions in the Netherlands. This brief covers the quarters Q2 2010 to Q4 2011. Information is based on findings from Telecompaper's Mobile Promotions Database, which tracks active promotions of mobile services on a weekly basis. Main finding: Samsung was the most promoted handset brand in the Dutch mobile market and increased its market share strongly in the last seven quarters. ... | more information
More than half of consumers don't know how their provider is charging them for calls; are calls always rounded to the nearest minute or is only the first minute rounded up? Of those who do know, most think calls are rounded to the minute. In November 2011 more than 900 consumers in the Telecompaper Consumer Panel were asked what they know about their mobile phone contracts and if they read the details of the terms and conditions and price list in advance. It turns out that many are unaware ... | more information
This company profile analyses KPN Business, a provider of fixed and mobile telephony, internet and ICT services . The report contains information on KPN Business' current position and strategy. It discusses the company's latest financial figures and gives an overview of its current network. The report provides details of the product portfolio of KPN Business. It looks at the market in which KPN Business operates as well as its competitors. Furthermore the profile reports on KPN Business' ... | more information
The chart shows how Dutch consumers have obtained their most used handset. The question asked was: "How did you obtain your most used handset?". Consumers could choose from the following answers: Subscription/prepaid: free; Subscription/prepaid: Paid 50 EUR extra; Subscription/prepaid: Paid between 50 and 100 EUR extra; Subscription/prepaid: Paid between 100 and 200 EUR extra; Subscription/ prepaid: Paid more than 200 EUR; Bought new SIM free handset myself; Gift from ... | more information
The chart shows the five most important reasons for Dutch consumers when choosing their most used handset. The question asked was: "Which were the five most important reasons to choose for your handset you use most? It is only concerning the handset, not the subscription or prepaid connection. A maximum of five answers is allowed". The respondents could choose from 28 answers. Don't know answers have been excluded from the graph. The results are portrayed for the total market and per handset ... | more information
The chart shows to which degree consumers agree with six statements concerning quad-play services. The question asked was: "Some providers offer the possibility of combining the charges for your mobile phone connection with your internet, television and fixed telephone subscription. You receive only one bill for all four services (this is known as quad play). Below a few statements on this. Can you indicate to which degree you agree with these statements?" The answer possibilities were: totally ... | more information
This chart below shows which devices in the home are connected to the internet, either via a cable or Wi-Fi. The question asked was: "You indicated that the below hardware is present in your household. Can you indicate per device if you connect it to the internet and in what way?" In the chart the answers "wired" and "own wireless network (Wi-Fi)" are combined. The answers "no use of internet" "mobile broadband"and "hotspots" are not shown as it only concerns the internet connection at home. ... | more information
This research brief focuses on mobile promotions and mobile media spending by operator in the Netherlands. The info is shown over the past seven quarters and is based on findings from Telecompaper's Mobile Promotions Database and Mobile Media Spending Database. The first database tracks active promotions of mobile services on a weekly basis, while the Media Spending database monitors all above-the-line marketing activities of telecom providers (fixed and mobile), retailers, equipment makers, ... | more information
The success of Apple's iPad and subsequent tablets by other manufacturers has led to new tariff plans for mobile broadband, namely packages specifically sold for the iPad or tablets in general. This research brief analyzes operators' data service plans for iPads and tablets in 16 Western European countries during the fourth quarter of 2011. The results show that the total number of packages has decreased as more operators are offering mobile broadband plans irrespective of the type of device ... | more information
This company profile analyses BT Netherlands, a provider of managed services and solutions for multi-site organizations in the Netherlands. The report contains information on BT Netherlands' current position and strategy. It discusses the company's latest financial figures and gives an overview of its current network. The report provides details of the product portfolio of BT Netherlands. It looks at the market in which BT Netherlands operates as well as its competitors. Furthermore the profile ... | more information
The report Dutch Tablet User Q4 2011 is the second edition of this report also including the results of Q2 and Q3 2011. The following topics are included in the report - Penetration and purchase intention - Socio demographic (Age, Gender, Education, Gross Family Income, Living Situation, Daily Occupation) - Installed base per brand - Reason buying tablet - Paid internet subscription - Awareness of network connections - Memory storage - Provider internet access - Prepaid or postpaid MBB ... | more information
The chart shows how consumers receive their digital TV. The question asked was: "If you have digital TV at home, how do you receive digital TV?". The answer possibilities were: via a set-top box (either with or without recording function), via satellite (+ decoder) or via a CI+ module. Don't know answers have been excluded from the graph. The results are for two months in 2011, and the data for December 2011 is portrayed per digital TV provider. Source: Telecompaper Consumer Panel. Results are ... | more information
Out of the 15 Western European countries examined, triple play flat-rate still offered the best price/speed deal, offering a 15 percent higher price with a 38 percent higher speed than average. Consumers continued to be best off with a FTTx connection, where available, offering an average price per Mbps of EUR 0.60 compared to EUR 2.11 per Mbps for ADSL. Since Q1 2011 Sweden, France, Portugal still offer the lowest price per Mbps, Germany (since Q2) and Austria (Q4) also offered an average ... | more information
This company profile analyses Delta, a cable network operator offering fixed telephony, internet and TV in the province of Zeeland in the Netherlands. The report contains information on Delta's current position and strategy. It discusses the company's latest financial figures and KPIs and gives an overview of its current network. The report provides details of the product portfolio of Delta and subsidiary Zeelandnet. It looks at the market in which Delta operates as well as its competitors. ... | more information
Mobile broadband (MBB) adoption continues and is transitioning towards mass adoption in Europe but also in other parts of the world (especially developed countries). It is mainly fuelled by smartphones, but also by notebooks/ netbooks and since the emergence of iPad in 2010 the focus has also changed towards the tablet market. This has led to an exponential rise in data traffic, which has not generated a proportional increase in revenue for mobile network operators. Previously affordable all ... | more information
This chart looks at Wi-Fi use by Dutch consumers outside the home. The first part of the question asked was: "Did you use Wi-Fi at other locations than your home (such as at friends or via public hotspots) in the past six months? This could be over your mobile phone, laptop, tablet, iPod, etc. Public hotspots are places with access to Wi-Fi. This can be at a hotel or restaurant or in a train." The second part of the question was: "Did you pay for the access or did you receive a password?". ... | more information
In this research brief Telecompaper looks at expected developments in the Dutch telecom market during 2012. The focus is on Dutch players and their activities on the consumer market plus the most important international developments expected to influence the Dutch market. The mobile market will be busy with the spectrum auction, which will be held in the autumn, tariff structure changes and the battle among smartphone manufacturers. We offer our views about possible consolidation as well as ... | more information
Dutch Apps Market is a monthly report that looks at mobile apps development in the Dutch market. The report focuses on apps for communication, instant messaging and social networking. It provides insight on download behaviour during last three months, which kind of Apps are downloaded and which of the mentioned Apps are installed on smartphone. It also gives insight in actual use of mentioned Apps and appreciation from the users. Split is given for market, provider (Hi, KPN, T-Mobile, and ... | more information
In this research brief, we provide an overview about mobile spectrum auctions with a focus on the next generation of mobile broadband as well as commercial launches of LTE in Western Europe. The countries covered are Austria, Belgium, Denmark, Finland, France, Germany, Ireland, Italy, the Netherlands, Norway, Portugal, Spain, Sweden, Switzerland and the United Kingdom. ... | more information
This chart shows to which degree consumers agree with eleven statements concerning the failure of mobile internet. The question asked was: "Imagine that you cannot use mobile internet for a few days due to reasons outside your control. Below a few statements on this. Can you indicate to which degree you agree with these statements?". The answer possibilities were: totally agree; agree; neither agree, nor disagree; disagree; totally disagree. Those who did not have an opinion are excluded from ... | more information