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Dutch Mobile Promotions- Handset Q2 2013

22 Oct 2013 - RB21315 - Brief - Alejandra van de Roer - Mobile

This research brief is an update of an earlier brief on the development of mobile phone brands' exposure in promotions in the Netherlands. This brief (mainly graph based) covers the quarters Q4 2011 to Q2 2013. Information is based on findings from Telecompaper's Mobile Promotions Database, which tracks active promotions of mobile services on a weekly basis. Main finding: Samsung remained the most promoted handset brand in the Dutch mobile market and continued to increase its market share in ...

Dutch Mobile Promotions- Operator Q2 2013

16 Oct 2013 - RB21314 - Brief - Alejandra van de Roer - Mobile

This research brief analyses Dutch mobile promotions by operator, providing shares for KPN, Hi, Telfort, Vodafone, T-Mobile, Tele2 and Others. The info is shown over the past seven quarters and is based on findings from Telecompaper's Mobile Promotions Database. This database tracks active promotions of mobile services on a weekly basis; data is gathered using public sources and includes print ads from national newspapers (including Metro and Spits), leaflets of key telecom retail outlets and ...

Net Promoter Score - Q1 2013

06 May 2013 - RB21313 - Brief - Tine Niezink - Fixed, Internet, Mobile

The Net Promoter Score is a customer loyalty metric. The Net Promoter Score is obtained by asking customers a single question: 'How likely is it that you would recommend our company to a friend or colleague?'. In the research brief the NPS of the bigger telecom providers in the Netherlands, both mobile and fixed providers are analysed. Not only the NPS is shown but also the split in promoters, passively satisfied and detractors. Also portrayed is the split between the type of package: ...

LTE in Western Europe: only Spain without commercial LTE

12 Apr 2013 - RB21312 - Brief - Kamiel Albrecht - Mobile

This research brief is a sequel to the Western European mobile spectrum auctions and LTE developments briefs published in January 2012 and November 2012 . This brief provides an overview of the auctions held since then as well as upcoming spectrum auctions focusing on 800 MHz and 2600 MHz spectrum. It also includes regulatory decisions to open other frequencies, mostly 1800 MHz for LTE use. The countries covered are Austria, Belgium, Denmark, Finland, France, Germany, Ireland, Italy, ...

Netherlands ranks third in 50+Mbps coverage in Europe, fourth globally

09 Apr 2013 - RB21311 - Brief - Marion ter Welle - Internet

Telecompaper has updated its global research on the penetration of broadband services able to deliver over 50 Mbps. The country rankings are based on three widely-deployed technologies able to offer 50+ Mbps: FTTH, Docsis 3.0 and VDSL2. Since our last report on 2011, we have extended our rankings to include the top fifteen countries in terms of coverage. The only country with 100 percent coverage is Andorra, followed by several with 99 percent. The Netherlands now shares fourth place with 97 ...

Use of mobile voice apps increasing

05 Apr 2013 - RB21310 - Brief - Sanne de Bruyckere, Tine Niezink - Mobile

A number of IP-based voice apps are available on the market, allowing free or low-cost calls over a mobile data or Wi-Fi connection. Specific questions on the use of such apps were asked at the Telecompaper Consumer panel in January and February. It turned out that one-third of all Dutch smartphone users have a voice app installed on their phones. Over the past year the number of calls made with voice apps has increased. Voice apps are generally used on a Wi-Fi connection, and Telecompaper ...

Net Promoter Score - Q4 2012

29 Mar 2013 - RB21309 - Brief - Tine Niezink - Fixed, Internet, Mobile

The Net Promoter Score is a customer loyalty metric. The Net Promoter Score is obtained by asking customers a single question: 'How likely is it that you would recommend our company to a friend or colleague?'. In the research brief the NPS of the bigger telecom providers in the Netherlands, both mobile and fixed providers. Not only the NPS is shown but also the split in promoters, passively satisfied and detractors. Also portrayed is the split between the type of package: single, dual or ...

Established companies strengthen their retail position

28 Mar 2013 - RB201308 - Brief - Marion ter Welle, Sanne de Bruyckere - Mobile

The Dutch telecom retail market is still on the move. Operators continue to open new shops and transform shops they took over from independent retailers. Despite the take-overs the number of independent retailer shops increased again. For the future Telecompaper expects the number of operator shops to increase further, at the expense of small independent telecom retailers. Over the past two years the overall marketing spending of independent retailers decreased. However, the Dutch consumers ...

Dutch Mobile Promotions - Retailer Q4 2012

27 Mar 2013 - RB21307 - Brief - Alejandra van de Roer - Mobile

This research brief is an update of an earlier brief (graph based) on the development of mobile promotions by retailers in the Netherlands for the quarter periods Q2 2011 to Q4 2012. Information is based on findings from Telecompaper's Mobile Promotions Database, which tracks active promotions of mobile services on a weekly basis. Main findings: With the dissapearance of t for telecom as a retail chain, the combined share of the three largest retailers (Phone House, BelCompany, Telecombinatie) ...

Dutch Mobile Promotions- Handset Q4 2012

26 Mar 2013 - RB21306 - Brief - Alejandra van de Roer - Mobile

This research brief is an update of an earlier brief on the development of mobile phone brands' exposure in promotions in the Netherlands. This brief (mainly graph based) covers the quarters Q2 2011 to Q4 2012. Information is based on findings from Telecompaper's Mobile Promotions Database, which tracks active promotions of mobile services on a weekly basis. Main finding: Samsung remained the most promoted handset brand in the Dutch mobile market and continued to increase its market share in ...

Dutch Mobile Promotions- Operator Q4 2012

21 Mar 2013 - RB21305 - Brief - Alejandra van de Roer - Mobile

This research brief focuses on mobile promotions and mobile media spending by operator in the Netherlands. The info is shown over the past seven quarters and is based on findings from Telecompaper's Mobile Promotions Database and Mobile Media Spending Database. The first database tracks active promotions of mobile services on a weekly basis, while the Media Spending database monitors all above-the-line marketing activities of telecom providers (fixed and mobile), retailers, equipment makers, ...

Dutch need for faster mobile network increases

20 Mar 2013 - RB21304 - Brief - Alejandra van de Roer, Tine Niezink - Internet, Mobile

LTE services are becoming a reality in the Dutch market, with nationwide coverage expected by the second half of 2014. KPN is the first to launch LTE services using lower band spectrum, with speeds up to ten times faster than current 3G networks. As operators start on their roll-outs, important questions include: what is the Dutch consumer's perception of 4G? Do they want/need faster mobile networks? Are they willing to pay more for 4G services? Will they want to purchase a new mobile phone to ...

Mobile broadband for tablets: Italy most expensive on average per month, Netherlands most expensive per GB

29 Jan 2013 - RB21303 - Brief - Marion ter Welle - Mobile

The success of Apple's iPad and subsequent tablets by other manufacturers has led to new tariff plans for mobile broadband, namely packages specifically sold for the iPad or tablets in general. This research brief analyses operators' data service plans for iPads and tablets in 16 Western European countries during the fourth quarter of 2012. The results show that the total number of packages has decreased further, as more operators are offering mobile broadband plans irrespective of the type of ...

European MBB tariffs continue to vary significantly- Swiss Highest and UK lowest

23 Jan 2013 - RB21302 - Brief - Alejandra van de Roer - Mobile

Mobile broadband (MBB) adoption continues to increase globally and in Europe. Related mobile data traffic continues to double each year and is expected to increase even further; Ericsson predicts a 12-fold rise worldwide between 2012 and 2018. This is fuelled by notebooks/netbooks, and the continuously growing penetration of tablets and smartphones is driving further growth. However, this exponential rise in data traffic has not generated a proportional increase in revenue for mobile network ...

Fixed telephony becomes cheaper for Dutch consumers

07 Jan 2013 - RB31301 - Brief - Esli Rutgers, Kamiel Albrecht, Tine Niezink - Fixed

In this Research Brief we provide an overview of the Dutch tariffs for fixed telephony. We looked at twelve different subscriptions for fixed telephony in the Netherlands and calculated the total monthly costs for each plan. We looked at the costs for fixed telephony only, but as most of these twelve subscriptions are not available without a broadband subscription for DSL or telephony subscription for cable, we looked at the total costs for such packages as well. The analysis is based on ...

Dutch mobile auction leads to fourth MNO, quick LTE roll-out

24 Dec 2012 - RB21237 - Brief - Kamiel Albrecht - Mobile

In this Research Brief we provide an overview of the results of the Dutch multiband spectrum auction which ended on Friday 14 December 2012. This includes reactions from the winners and losers on their LTE roll-out plans and Telecompaper's expectations about post-auction developments. The five participants of the auction were existing mobile operators KPN, Vodafone Netherlands and T-Mobile Netherlands plus newcomers Tele2 Netherlands and Zum, the joint venture between cable operators Ziggo and ...

Dutch triple play market growth slows to 3.7 percent in Q3 2012

17 Dec 2012 - RB21236 - Brief - Kamiel Albrecht - Broadcast, Fixed, Internet

This Research Brief offers an overview of the number of triple-play customers in the Netherlands in the third quarter of 2012 based on figures provided by the Dutch regulator Opta and operators, as well as Telecompaper's quarterly reports about the Dutch broadband, fixed telephony and TV markets. The overview includes a short history of triple-play services, which are currently offered by at least 16 providers as well as graphs with the total number of triple play subscribers, quarterly ...

BT GLOBAL SERVICES: ROUGH MARKETS

02 Nov 2012 - RB21235 - Brief - Tim Poulus - Fixed, Internet

BTGS is BT's largest division in terms of revenues, which were down on most fronts for the last quarters. Its EBITDA margin was up and its operating profit turned positive, but free cash flow remains low. Order intake is still weak. BTGS had its fourth CEO appointed in four years in September 2012, Luis Alvarez. He faces ongoing tough market conditions. BTGS's strategy appears to have crystallized along three main pillars: combining telecoms and IT, follow-the-customer to new markets, and focus ...

Western European LTE spectrum auctions speed up

01 Nov 2012 - RB21234 - Brief - Kamiel Albrecht - Mobile

This research brief is a sequel to the Western European mobile spectrum auctions and LTE developments brief published in January 2012. This brief provides an overview of the auctions held since then as well as upcoming spectrum auctions focusing on 800 MHz and 2600 MHz spectrum. It also includes regulatory decisions to open other frequencies, mostly 1800 MHz for LTE use. The countries covered are Austria, Belgium, Denmark, Finland, France, Germany, Ireland, Italy, Luxembourg, the Netherlands, ...

Dutch mobile auction will bring LTE, low-end spectrum, newcomer

30 Oct 2012 - RB21233 - Brief - Tim Poulus - Mobile

In this Research Brief we look at the strategic implications of the Dutch spectrum auction, which starts 31 October 2012. Five unnamed groups are bidding for a total of 185 MHz across six bands. The auction will enable the launch of LTE (and possibly TD-LTE) on the Dutch market, as well as one or two new MNOs joining the existing three. Tele2 is expected to be among the five bidders, and possibly ZUM, the joint venture of Ziggo and UPC. An unexpected new group could also emerge as the fifth ...






48%
KPN spent half of its 2013 Q3 budget in 2014 Q3
Netherlands  |  2014 Q3